I have oily acne prone skin, and i am currently i am taking Isotretinoin. This cleanser can be very helpful in those days when my skin is extra-dry or sensitive in consequence of the medicine, and i can't wash it with my regular acne soap because it would make it worse. It didn't make my acne better or worse, so neutral is the perfect word to describe this product.
If If you're gonna use it after wearing make-up, i recommend taking it off first with micellar water and then washing your face, just because it's not as strong as other cleansers.
Before I got more into skincare, I would use a makeup remover wipe or micellar water to remove my makeup and then use this. It did a great job of cleansing my skin without stripping it dry and it didn't leave a film on the face. I had to ditch it when I started double cleansing and doing more of the 10 step korean routine. But I definitely recommend this for someone with a simpler routine who's looking for an affordable but safe option!