Cloud Care Cream Oil Cleanser
Cloud Care Cream Oil Cleanser
Product Description
Product overview
A makeup-melting, glow-restoring cream oil cleanser that transforms from rich cream to silky milky oil on contact. Formulated with squalane and glycerin, it dissolves impurities and waterproof makeup without stripping moisture, leaving skin freshly cleansed, smooth, soft, and hydrated.
Cream-to-Oil Technology
Transforms from a thick cream into a silky milky oil upon contact with damp skin, effortlessly dissolving makeup and impurities.
Texture & feel
SENSORYCream-to-Oil Technology
Transforms from a thick cream into a silky milky oil upon contact with damp skin, effortlessly dissolving makeup and impurities.
Squalane-Infused Hydration
Contains plant-derived squalane that mirrors your skin's natural oils, maintaining moisture balance while you cleanse.
Barrier-Friendly Surfactants
Uses gentle, coconut-derived cleansing agents (Sodium Methyl Cocoyl Taurate) that won't strip or irritate delicate skin.
Makeup-Melting Power
Effectively breaks down waterproof makeup and sunscreen without requiring a separate makeup remover or double cleanse.
Safety & compatibility
SAFENo retinoids, salicylic acid, hydroquinone, or chemical sunscreens. All ingredients are considered safe for use during pregnancy and breastfeeding.
Contains Caprylic/Capric Triglyceride (fatty acid esters) and Leuconostoc/Radish Root Ferment Filtrate (a ferment). These may potentially feed malassezia yeast in sensitive individuals. Since this is a rinse-off product, the risk is lower.
Dermatologist-tested and labeled non-comedogenic. Squalane has a comedogenic rating of 0. Formula is unlikely to clog pores.
Fragrance-free, dye-free, paraben-free, and ophthalmologist-tested. Uses mild surfactants that are gentle on reactive skin.
Safe to use alongside retinol, vitamin C, AHAs, and BHAs. As a gentle cleanser, it prepares skin to receive active treatments without causing irritation.
Leaping Bunny certified. No animal-derived ingredients or animal testing at any stage of production.
Ingredient breakdown
INGREDIENTSSqualaneProven
A lightweight, plant-derived oil that mimics your skin's natural sebum. Acts as an emollient during cleansing to prevent moisture loss and keep skin soft.
- Function: Emollient and skin-conditioning agent that dissolves oil-based impurities while maintaining the skin's moisture barrier.
- Benefit: Comedogenic rating of 0 — highly unlikely to clog pores. Excellent for all skin types including acne-prone.
- Research: Studies show squalane improves skin hydration and reduces transepidermal water loss (TEWL).
GlycerinProven
A powerful humectant that draws moisture from the environment into the skin, helping maintain hydration even during the cleansing process.
- Function: Humectant that attracts water molecules to the skin's surface, preventing the tight, dry feeling after cleansing.
- Research: One of the most well-studied moisturizing ingredients with decades of clinical evidence supporting its safety and efficacy.
Sodium Methyl Cocoyl TaurateProven
A mild, coconut-derived surfactant that creates gentle foam without disrupting the skin's natural pH or stripping essential oils.
- Function: Primary cleansing agent — lifts away dirt, sunscreen, and makeup with minimal irritation potential.
- Benefit: Among the gentlest surfactants available, making it ideal for sensitive and dry skin types.
Caprylic/Capric TriglycerideProven
A coconut-derived emollient that provides a smooth, silky texture to the formula. Helps dissolve oil-based makeup and sunscreen.
- Function: Emollient that softens skin and improves product spreadability. Also helps dissolve oil-soluble impurities.
- Benefit: Lightweight and non-greasy, absorbs quickly without leaving residue.
Leuconostoc/Radish Root Ferment FiltratePromising
A natural preservative derived from radish root fermentation. Provides antimicrobial protection to extend product shelf life.
- Function: Natural preservative alternative that helps prevent bacterial and fungal contamination in the formula.
- Benefit: Allows the brand to use fewer synthetic preservatives while maintaining product safety.
17 ingredients
Water, Cocamidopropyl Betaine, Cetearyl Alcohol, Sodium Methyl Cocoyl Taurate, Caprylic/Capric Triglyceride, Sodium Chloride, Glycerin, Squalane, Acrylates/C10-30 Alkyl Acrylate Crosspolymer, Styrene/Acrylates Copolymer, Leuconostoc/Radish Root Ferment Filtrate, Hydrogenated Lecithin, Coconut Acid, Caesalpinia Spinosa Gum, Phenoxyethanol, Ethylhexylglycerin, Sodium Hydroxide
Where it fits in your routine
ROUTINEUse as the first step in both your AM and PM routines. Can also serve as the second step in a double-cleanse routine (after an oil-based balm cleanser).
How to use
HOW TO USEDampen Your Face
Splash warm water onto your face and neck. The product activates best on damp skin.
Apply & Massage
Squeeze a small amount (about a nickel-sized drop) into your palms and gently massage onto skin in circular motions for 30–60 seconds. Watch the cream transform into a milky oil.
Rinse Thoroughly
Rinse off with lukewarm water. Pat dry with a clean towel. Follow immediately with your toner, serums, or moisturizer.
Who is it for?
WHOPerfect for you if:
- You want a cleanser that removes makeup without stripping moisture
- You have dry, mature, or sensitive skin that reacts to harsh surfactants
- You're on prescription retinoids or actives and need a gentle cleanser
- You prefer fragrance-free, minimal-ingredient formulas
- You want a single cleanser that can handle makeup and daily cleansing
- You're pregnant or breastfeeding and need a safe daily cleanser
Consider alternatives if:
- You have diagnosed fungal acne and want a fully FA-safe formula
- You prefer a foaming or gel cleanser with a squeaky-clean finish
- You need a large bottle for daily use (this is only 80 mL)
- You're looking for the most budget-friendly option available
- You want a deep-pore cleanser with salicylic acid or active exfoliants
Skin type compatibility
SKIN TYPESSqualane and glycerin replenish moisture while you cleanse. No stripping, no tightness — leaves skin soft and plump.
Fragrance-free, ophthalmologist-tested, and made with ultra-mild surfactants. Ideal for reactive, easily irritated skin.
Gentle enough for dry zones while effectively removing oil and impurities from the T-zone. Rinses clean without residue.
The rich, emollient texture may feel heavy for very oily skin. Best suited as a first cleanse followed by a gel or foam cleanser.
Non-comedogenic and gentle. However, those with fungal acne should be cautious due to ferments and fatty acid esters in the formula.
Specifically designed to complement anti-aging routines. Preps skin to receive prescription actives without over-cleansing.
Results timeline
MONTH 2+Visible Glow & Softness
Skin feels freshly cleansed, smooth, and hydrated right after rinsing. The cream-to-oil formula leaves behind a healthy, dewy glow.
90% noticed a nice glow after useReduced Tightness & Dryness
Post-cleansing dryness and tightness diminish noticeably. Skin starts feeling more balanced and comfortable throughout the day.
80% reported less post-cleansing tightnessImproved Skin Texture
Consistent use helps maintain the moisture barrier, leading to smoother, more supple skin texture. Active treatments absorb more effectively.
75% experienced smoother skin textureHealthier, More Resilient Skin
Long-term gentle cleansing supports overall skin health. Less irritation from prescription actives, fewer flaky patches, and a more even complexion.
70% noticed improved skin resilienceRatings by platform
2K+ REVIEWSPros & cons
BALANCEDPraised
- Removes makeup effectively without stripping or drying skin
- Dermatologist-designed with a short, clean ingredient list (17 ingredients)
- Fragrance-free and suitable for sensitive skin
- Luxurious cream-to-oil texture feels spa-like
- Non-comedogenic and pregnancy-safe
- Pairs seamlessly with prescription retinoids and anti-aging treatments
- Vegan and Leaping Bunny certified cruelty-free
- 90% reported visible glow immediately after use
Criticized
- Small bottle (80 mL) doesn't last long with twice-daily use
- Higher price-per-ounce compared to drugstore alternatives
- Slight natural "funk" scent noted by some users
- May not remove heavy waterproof eye makeup completely
- Not fully fungal acne safe due to ferments and fatty acid esters
- Rich texture may feel too heavy for very oily skin types
Budget-friendly alternatives (dupes)
DUPES
Gel formula with hyaluronic acid instead of squalane. More foaming and lighter texture. Excellent for oily and combination skin but less moisturizing for dry skin. Much larger size (7.8 oz vs 2.7 oz).
Lotion-style cleanser with ceramides and hyaluronic acid. Larger size (16 oz) at a lower price. Less luxurious texture but offers similar gentle, non-stripping hydration. Contains ceramides for barrier repair.
Japanese oil cleanser that emulsifies with water. Better at removing heavy makeup. Different format (pure oil vs cream-oil) but serves the same role in a routine. Contains mineral oil, which some prefer to avoid.
Comparison with competitors
SIDE-BY-SIDE
Storage & shelf life
12 MONTHS12 months after opening
Store in a cool, dry place away from direct sunlight. Keep cap tightly closed between uses.
Squeeze tube with disc-top cap. Tube body is HDPE/LDPE blend; recyclable PP cap.
Yes — 80 mL (2.7 oz) is under the 100 mL / 3.4 oz TSA carry-on limit.
Frequently asked questions
FAQYes. The Cloud Care Cream Oil Cleanser contains no retinoids, salicylic acid, hydroquinone, chemical sunscreens, or any other ingredients flagged as unsafe during pregnancy or breastfeeding. All 17 ingredients are considered safe for expectant and nursing mothers. As always, consult with your healthcare provider if you have specific concerns.
Use with caution. The formula contains Caprylic/Capric Triglyceride (fatty acid esters) and Leuconostoc/Radish Root Ferment Filtrate (a ferment), both of which may potentially feed malassezia yeast. However, since this is a rinse-off product with short skin contact time, the risk is lower than with leave-on products. If you have active fungal acne, you may want to choose a fully FA-safe cleanser instead.
Absolutely. This cleanser is specifically designed to pair with active treatments, including prescription retinoids (tretinoin), vitamin C serums, AHAs (glycolic/lactic acid), and BHAs (salicylic acid). Its gentle, non-stripping formula ensures your skin barrier stays intact, which is crucial when using potent actives. Agency designed this product to complement their prescription anti-aging treatments.
This cleanser excels for dry, sensitive, and mature skin types. Its rich, cream-to-oil texture provides gentle cleansing without stripping moisture. It also works well for combination and normal skin. Those with very oily skin may find the texture too rich and prefer a lighter gel or foam cleanser, or can use it as the first step in a double-cleanse routine.
You'll notice results immediately — 90% of test subjects reported their skin had a nice glow right after use. Within the first week, post-cleansing tightness and dryness should diminish. Over 2–4 weeks of consistent use, you'll likely notice smoother, more supple skin as your moisture barrier strengthens. After 2 months, your skin should feel healthier and more resilient overall.
Use it as the very first step in your skincare routine, both morning and night. Apply to damp skin, massage gently, then rinse. Follow with toner, serums/treatments, moisturizer, and sunscreen (AM only). It can also be used as the second cleanse in a double-cleansing routine after an oil-based balm or micellar water.
No. This cleanser is dermatologist-tested and labeled non-comedogenic. The star ingredient squalane has a comedogenic rating of 0, and the gentle surfactants are designed to cleanse without leaving pore-clogging residue. As a rinse-off product, the brief contact time further minimizes any risk of clogging pores. We rate this product a 1 out of 5 on the comedogenic scale.
The product has a Period After Opening (PAO) of 12 months. With twice-daily use, the 80 mL / 2.7 oz tube typically lasts 4–6 weeks depending on how much product you dispense each time. Store in a cool, dry place with the cap tightly closed to maximize shelf life and maintain formula integrity.
Verdict: The Agency Cloud Care Cream Oil Cleanser is an elegantly formulated, dermatologist-designed cleanser that delivers on its promise of gentle yet effective makeup removal. The cream-to-oil transformation is genuinely luxurious, and the squalane-enriched formula keeps skin hydrated instead of stripped. It's an excellent choice for dry, sensitive, and mature skin types — especially those using prescription retinoids or active treatments. The main drawbacks are the small bottle size (80 mL) and higher price-per-ounce compared to drugstore alternatives. If you value a clean, minimal ingredient list and are willing to invest in a premium daily cleanser that pairs beautifully with an anti-aging routine, this is a solid pick.
Product Overview
What are Quick Product Notes?
Quick product notes are a great way to check if a product is free from commonly avoided ingredients by skincare enthusiasts. These preferences come about for different reasons depending on the ingredient such as personal experiences, sensitivities, health preferences & etc.
Pro Tip Alert!
Just because a product is not free from a common preference does not mean it's a bad product! You can make a personal decision whether or not you want to use a product that contains these ingredients or not - click the labels of the preference to read more about them.
Quick Product Notes
Paraben-Free
Paraben-Free
Understanding Parabens
Parabens are a large group of preservatives which are used to prevent bacteria growing in cosmetic formulations. There has been some healthy controversy surrounding them due to a few studies finding paraben presence in breast tumours and breast tissue. However, the majority of the scientific community have deemed these findings non-conclusive due to the limitations of these studies. There's still a lot of support for avoiding parabens following the better safe than sorry route. If you do we completely support you! If you are concerned about the health safety of parabens, then feel free to avoid them by looking out for the Paraben-Free icon. If not, don't worry about it - they do have had one of the longest safety records as preservatives!
Which Ingredients are classified as Paraben?
A product will be paraben-free if it does not contain any of the following parabens:
- Sodium Isobutylparaben
- Sodium Ethylparaben
- Sodium Butylparaben
- Propylparaben
- Isopropylparaben
- Isobutylparaben
- Sodium Propylparaben
- Butylparaben
- Ethylparaben
- Sodium Methylparaben
- Methylparaben
Sulfate-Free
Sulfate-Free
Understanding Sulfates
Sulfates are a large group of ingredients which act as cleansing agents in Cosmetics. They help loosen up the dirt and grime from your skin and hair to allow for water to wash it away with ease. However some sulfates are so good at their job, they can wash off your skin’s own natural oils that keep it moisturised and protected which can lead to dryness and irritation. Most people will find no issues with sulfate, however if you find your skin doesn't like sulfates then free feel to avoid them by looking out for the sulfate-free icon on Skincarisma.
Which ingredients are classified as sulfates?
We've taken the Sulfates which are considered more harsh for our Sulfate-Free status. A product will be Sulfate-Free if it does not contain any of the following Sulfates:
- TEA-Dodecylbenzenesulfonate
- Ammonium Laureth Sulfate
- Sodium Lauryl Sulfate
- PEG-15 Cocamine
- Sodium Laureth Sulfate
- Sodium Cocoyl Sarcosinate
- Sodium C14-16 Olefin Sulfonate
- Dioctyl Sodium Sulfosuccinate
- Ammonium Xylenesulfonate
- Ammonium Lauryl Sulfate
- Sodium Xylenesulfonate
- Sodium Myreth Sulfate
- Sodium Lauryl Sulfoacetate
Alcohol-Free
Alcohol-Free
Understanding Simple Alcohols
Alcohol ingredients are widely used in cosmetics and come in different types. For the most part alcohols are not problematic at all. However one type of alcohols, simple alcohols can be quite drying to the skin because it evaporates very quickly. This can cause irritation which can also lead to other skin complications. These alcohols should never be used alone on your skin, but combined with other cosmetic ingredients, they are normally without issue. However, for some people with sensitive and easily irritable skin, avoiding products with these simple alcohols may be beneficial. If you find your skin doesn't like these simple alcohols, then free feel to avoid them by looking out for the Alcohol-Free icon.
Which Ingredients are classified as Alcohol?
A product will be alcohol-free if it does not contain any of the following alcohol ingredients:
- SD Alcohol
- Alcohol Denat
- Isopropyl Alcohol
- Alcohol
Silicone-Free
Silicone-Free
Understanding Silicones
If you've ever used a skincare, makeup or beauty product that's made your skin look and feel smoother tempoarily - it's likely contained Silicone. They are a popular class of ingredients found in cosmetics due to their smooth, soft, easy-to-spread and smooth properties that help creates an artificial layer/barrier on top of skin or hair (commonly found in conditioners).
For the same reasons they are popularly used, they are also commonly avoided. Anecdotally, many individuals have reported that Silicones cause/excerbate breakouts, irritation, cause a feeling of skin being unable to breathe, cause clumping of cosmetic products and find it difficult to wash off. As a result, those who find them problematic are avoiding them and increasingly, cosmetic companies are avoiding them as well.
If you have had bad experiences with Silicones in the past, or suspect they are problematic then look out for the tick on the Silicone-free label.
Disclaimer
The Silicone-free label only includes the most common Silicone ingredients that have indentified been reported by individuals that could potentially cause issues.
These include: Amodimethicone, Behenoxy Dimethicone, Bis-Aminopropyl Dimethicone, Cetearyl Methicone, Cetyl Dimethicone, Cyclomethicone, Cyclopentasiloxane, Dimethicone, Dimethicone Copolyol, Dimethiconol, Methicone, Phenyl Trimethicone, Phenyl Trimethicone, Stearoxy Dimethicone, Stearyl Dimethicone, Trimethylsilylamodimethicone.
Note, that this does not include all ingredients part of the Silicone class of ingredients.
EU Allergen-Free
EU Allergen-Free
Understanding the Identified Contact Allergens
The EU's Scientific Committee on Consumer Safety (SCCS) has identified and established 26 cosmetic ingredients that are likely contact allergens (potential to cause skin allergies) as demonstrated in clinical or epidemiological studies. The EU's SCCS have recommend cosmetic companies to disclose them on the labels if used and in cases where the concentration exceeds 0.001% in leave-on products and 0.01% in rinse-off products, then they must be labelled.
Look out for the tick on the EU-Allergen free label to know your cosmetic is free from any of the 26 identified cosmetic ingredients.
For more information regarding the EU's Scientific Committee on Consumer Safety, please visit their official website.
Disclaimer
The EU Allergen Free label is for the 26 ingredients identified by the EU SCCS and products will be only flagged if a suspected ingredient is on it's ingredient list. It is possible for cosmetics to contain one of the suspect ingredients without it appearing on the ingredient list due to it not reaching the concentration threshold to disclose it and cosmetic manufacturers choice to not disclose it.
Also note, the EU Allergen Free label is not personalized for your own allergies you may have and it does not constitute as medical advice. For your specific case, always consult your medical professiona such as dermatologist, physician, pharmacist, or health care provider - please read our medical disclaimer for more information.
Fungal Acne (Molassezia) Safe
Fungal Acne (Molassezia) Safe
Understanding Fungal Acne (Pityrosporum Folliculitis/Malassezia Folliculitis)
Pityrosporum Folliculitis/Malassezia folliculitis or simply known as Fungal Acne is a persistent acne-like condition that commonly responds poorly to traditional acne-treating methods. Unlike most cases of Acne where bacteria is the culprit, Fungi is the culprit of Fungal Acne (Hence the name!). There are certain classes & groups of ingredients that have been shown to promote and feed the growth of the Fungal Acne, Fungi such as fatty acids, oils, esters, polysorbates and fermented ingredients.
For more information regarding Fungal Acne, please visit Simple Skincare Science (f.c) - #3 of our Recommend Skincare Resources for an amazing comprehensive guide!
Please Read: How to use the Fungal Acne (Malassezia) Label
At SkinCarisma, we've done our best to identify as many ingredients as possible but note the fungal-free label may not be 100% accurate due to the complexconditions and combination of ingredients that malezzeria can thrive on.
Additionally, products that may contain ingredients that have shown to feed Malassezia may not neccessarily exacerbate the condition due to concentration of ingredient used in the product, this information is simply not available on the products.
As a result, please note this is only an experimental label that can be best used to possible identify problematic products you have used in the past. It is in no way a perfect identifier nor a predictor in whether or not it will exacerbate or cause fungal acne. It will continue to be worked on as more information and research comes to light.
If you find any ingredients you believe should be included, please email us at snails@skincarisma.com.
Disclaimer
Due to the lack of substantial research into this area it is very likely there are other ingredients and class/groups of ingredients that could feed Fungal Acne which have not been indentified.
The Fungal-Safe label does not constitute as medical advice. For your specific case, always consult your medical professiona such as dermatologist, physician, pharmacist, or health care provider - please read our medical disclaimer for more information.
What are Notable Effects & Ingredients?
Ever used a product that promised a certain effect but provided no results? It might not have contained any notable ingredients that could have been responsible for that promised effect. It doesn't matter what the marketing or packaging «promises» it can do, if it doesn't contain anything that can help - then the likelihood of it helping is low.
We help you identify key notable ingredients that have been shown to help with effects such as acne-fighting, brightening, UV-protection, wound healing & anti-aging to help you achieve your skincare goals smarter. Please note that different notable ingredients have varying levels of research behind them, some are extremely well proven yet some have mixed research in their efficacy.
Pro Tip Alert!
Just because a product doesn't contain any notable ingredients doesn't mean it's bad. And a product with notable ingredients (or even many) doesn't necessarily guarantee the efficacy of the product performing these effects either. There are other factors such as ingredient quality, concentration and formulation that will ultimately determine this.
Be smart and use this as just a starting point for you to make more informed and smarter choices and compare it with reviews to see if the product is right for you
Notable Effects & Ingredients
Brightening from 1 ingredient(s):
Promotes Wound Healing from 1 ingredient(s):
What are Ingredients Related to Skin Type?
Why are some products great for some people and horrible for others? Well everyone has different skin types and different reactions to the same ingredients.
We've identified a range of ingredients that are commonly regarded as potentially good or bad for those with Dry, Oily/Acne-Prone or Sensitive skin.
Pro Tip Alert!
A product that contains good or bad ingredients for your skin type doesn't always flat out make the entire product good or bad for your skin. There are other factors such as ingredient quality, concentration and formulation that will ultimately determine your skins reaction.
One of the best ways to use this section is to troubleshoot products you've had bad experiences with in the past. Check if it contains any of the marked ingredients to point out suspect ingredients to avoid in the future!
Ingredients Related to Skin Types
Dry Skin
Oily/Acne-Prone Skin
Sensitive Skin
What is the Ingredient Safety Breakdown?
Ingredient Safety Breakdown refers to the percentage % of ingredients in different risk categories as classified by EWG (Environment Working Group) if they are available. There are almost endless cosmetic ingredients and they are one of the few organisations globally that have assigned ratings to a lot of the more commonly used ingredients which is why we reference them.
Pro Tip Alert!
EWG is seen by many to be more on the alarmist side in their assignment of health ratings resulting in rating ingredients as riskier than they actually are. We recommend using this a reference point rather than a strict guide of ingredient safety and to always do further research if into ingredients that you may find suspect.
Ingredient Safety Breakdown
Product ingredient list
| EWG | CIR | Ingredient Name & Cosmetic Functions | Notes |
|---|---|---|---|
| 1 |
Water
Solvent, Skin Conditioning
|
|
|
| 4 |
Cocamidopropyl Betaine
Skin Conditioning, Viscosity Controlling, Viscosity Increasing Agent, Antistatic Agent, Hair Conditioning, Sufactant, Foam Boosting
|
|
|
| 1 |
Cetearyl Alcohol
Emulsion Stabilising, Opacifying, Foam Boosting, Viscosity Increasingagent - Aqueous, Viscosity Increasing Agent, Emollient, Emulsifying, Viscosity Controlling
|
|
|
| 1 |
Sodium Methyl Cocoyl Taurate
Surfactant, Cleansing, Foaming
|
|
|
| 1 |
Caprylic/Capric Triglyceride
Solvent, Skin Conditioning, Masking, Perfuming, Emollient
|
|