Chamomile Sumptuous Cleansing Butter
Chamomile Sumptuous Cleansing Butter
Product Description
Product overview
A rich, indulgent cleansing balm by The Body Shop that melts effortlessly into a silky oil to remove stubborn makeup, SPF, and impurities in under 30 seconds. Enriched with Community Trade chamomile from England, shea butter, and olive oil, it leaves skin feeling petal-soft, nourished, and refreshed — all without stripping or stinging. Perfect first step in a double-cleanse routine.
Removes Tough Makeup
Dissolves waterproof mascara, foundation, SPF, and pollution in under 30 seconds without tugging.
Texture & feel
SENSORYRemoves Tough Makeup
Dissolves waterproof mascara, foundation, SPF, and pollution in under 30 seconds without tugging.
Community Trade Chamomile
Steam-distilled essential oil from a family-run cooperative in Norfolk, England.
Eye & Lens Safe
Gentle enough to use around the eyes — suitable for contact lens wearers and sensitive skin.
Plastic-Free Packaging
Recyclable metal tin with a paper label — zero plastic waste in the primary packaging.
Safety & compatibility
SAFEContains no retinoids, salicylic acid, hydroquinone, or chemical sunscreens. Safe to use throughout pregnancy and nursing.
Contains olive oil, shea butter, fatty esters, and PEG-20 Glyceryl Triisostearate, which can feed Malassezia yeast.
Olive oil and shea butter rate moderately comedogenic. As a rinse-off cleanser, residue risk is lower, but acne-prone users should rinse thoroughly.
Includes Parfum, Linalool, and Limonene — potential allergens for very reactive or fragrance-sensitive skin. Patch test first.
100% plant-based formula with no animal-derived ingredients. The Body Shop has been certified cruelty-free for decades.
Pairs well with all serums, retinol, vitamin C, AHAs, and BHAs — applied as the first cleanse before actives in your routine.
Ingredient breakdown
INGREDIENTSEthylhexyl Palmitate ~30-40%Proven
The first ingredient — a lightweight emollient ester derived from palmitic acid. It gives the butter its silky slip and acts as a primary makeup-dissolving agent.
- Function: Skin-conditioning emollient and solvent that breaks down oil-based makeup, SPF, and sebum.
- Texture: Provides the lightweight, non-heavy feel that distinguishes this balm from greasy formulas.
Synthetic Wax ~15-20%Proven
The structural backbone of the balm. It keeps the product solid in the tin and gives it that recognizable buttery, scoop-able consistency.
- Role: Binder and viscosity agent that creates the solid-to-oil transformation on contact with skin.
- Stability: Helps the formula stay shelf-stable without separation.
PEG-20 Glyceryl Triisostearate ~10-15%Proven
The key surfactant that makes this balm rinse off cleanly with water — no greasy residue. It's what turns the oil-balm into a milky emulsion when you splash water on your face.
- Source: Manufacturer notes it creates microemulsion cleansers that are gentle to skin and easily rinsable.
- Benefit: Allows you to use this without a muslin cloth if preferred — just water removes it.
Olea Europaea Fruit Oil (Olive Oil) ~5-8%Proven
Cold-pressed olive oil rich in oleic acid, squalene, and Vitamin E. Acts as both a nourishing emollient and a powerful makeup solvent.
- Composition: Primarily glycerides of oleic, linoleic, and palmitic fatty acids, plus natural antioxidants Vitamins A, D, E, and K.
- Benefit: Supports the skin's moisture barrier and provides antioxidant protection.
Butyrospermum Parkii Butter (Shea Butter) ~3-5%Proven
The "magic moisturizer" from African Karite trees. Provides the nourishing, soft-skin feeling after rinsing — and gives the product its name.
- Active compounds: Rich in Vitamins A, E, F, plus quercetin and epigallocatechin gallate antioxidants.
- Skin benefits: Regenerates and soothes skin, protects against UV and wind, and offers natural anti-inflammatory action.
Caprylyl Glycol ~1-2%Proven
A multitasking humectant and skin-conditioning agent that also boosts the effectiveness of other preservatives — keeping the formula fresh longer.
- Triple role: Adds soft skin feel, draws in moisture, and acts as a preservative booster.
Tocopherol (Vitamin E) ~0.5-1%Proven
Pure Vitamin E — one of the most studied antioxidants in skincare. Protects the formula from oxidation and provides photoprotective benefits to skin.
- Research: Provides significant photoprotection against UVB rays and works synergistically with Vitamin C.
- Stability: Prevents the oil-rich formula from going rancid.
Helianthus Annuus Seed Oil (Sunflower) ~1-2%Proven
A non-comedogenic plant oil rich in linoleic acid and Vitamin E. Helps balance the formula and supports the skin's lipid barrier.
- Fatty acid profile: High linoleic acid content makes it more skin-barrier-friendly than oleic-heavy oils.
Anthemis Nobilis Flower Oil (Roman Chamomile) ~0.1-0.5%Promising
The hero botanical — Community Trade Roman Chamomile from Norfolk Essential Oils, a family-run cooperative in England.
- Active phenolics: Roman Chamomile has soothing and skin-toning properties from its phenolic compound content.
- Note: Roman variety contains less anti-inflammatory chamazulene than German chamomile, but is still gentle and calming.
- Sourcing: Steam-pressed from freshly cut flowers — supports a small UK farming cooperative.
Citric Acid <0.1%Proven
An AHA from citrus fruits, but here used in trace amounts purely as a pH adjuster — not as an active exfoliant.
- Function: Stabilizes the formula's pH for skin compatibility.
13 ingredients
Ethylhexyl Palmitate, Synthetic Wax, PEG-20 Glyceryl Triisostearate, Olea Europaea Fruit Oil, Butyrospermum Parkii Butter, Caprylyl Glycol, Tocopherol, Parfum, Linalool, Helianthus Annuus Seed Oil, Limonene, Anthemis Nobilis Flower Oil, Citric Acid.
Where it fits in your routine
ROUTINEUse as Step 1 of your evening double-cleanse to dissolve makeup, SPF, and pollution. Always follow with a water-based cleanser for a fully clean canvas.
How to use
HOW TO USEScoop a Walnut-Sized Amount
With clean, dry hands, scoop out a walnut-sized amount onto your fingertips. The balm will start to soften from the warmth of your hand.
Massage Onto Dry Skin
Apply to a completely dry face — including over makeup, mascara, and SPF. Massage in circular motions for 30–60 seconds to dissolve impurities.
Add Water to Emulsify
Wet your fingertips with warm water and continue massaging — the oil will turn into a milky emulsion that lifts away makeup.
Rinse or Wipe Away
Rinse thoroughly with warm water, or remove with a damp muslin cloth or reusable pad for a deeper cleanse.
Follow with Second Cleanse
For a complete double-cleanse, follow with a gentle water-based cleanser to remove any remaining residue before applying serums.
Who is it for?
WHOPerfect for you if:
- You wear daily makeup, SPF, or live in a polluted city
- You have normal, dry, or sensitive skin
- You wear contact lenses and need eye-area-safe cleansing
- You want a vegan, cruelty-free, plastic-free option
- You're new to balm cleansers and want a beginner-friendly texture
- You prefer a budget-friendly classic over luxury price tags
- You love calming, herbal scents
Consider alternatives if:
- You have fungal acne (Malassezia) — contains feeding ingredients
- You're highly fragrance-sensitive (contains Parfum, Linalool, Limonene)
- Olive oil typically breaks you out
- You have very oily, congestion-prone skin
- You don't wear makeup or SPF (a regular gentle cleanser may be enough)
- You prefer pump packaging over a tin (hygiene preference)
Skin type compatibility
SKIN TYPESOlive oil and shea butter nourish without stripping. Leaves dry skin feeling soft, cushioned, and never tight.
Specifically marketed for sensitive skin. Roman chamomile soothes, and the formula avoids harsh sulfates.
Effortlessly removes makeup and SPF while maintaining the skin's natural balance. A reliable everyday classic.
Works well as a first cleanse, but always follow with a water-based cleanser to prevent residue in the T-zone.
Use only at night and rinse thoroughly. Pair with a salicylic acid or gel cleanser as a second step to control shine.
Some users report breakouts from olive oil. Patch test first; not recommended if you have fungal acne (Malassezia).
Results timeline
AFTER 4 WEEKSEffortless Makeup Removal
Stubborn waterproof mascara, foundation, and SPF dissolve within 30 seconds. Skin feels clean but never stripped or tight.
95% noticedSoft, Nourished Finish
Skin feels petal-soft and conditioned right after rinsing — unlike foaming cleansers that can leave a squeaky-tight feel.
88% noticedCalmer, Less Reactive Skin
Sensitive and dry users report less redness and irritation from removing makeup. The chamomile soothes over consistent use.
72% noticedImproved Skin Comfort & Barrier
Regular double-cleansers report a more balanced, comfortable complexion with no over-cleansing damage.
68% noticedRatings by platform
10K+ REVIEWSPros & cons
BALANCEDPraised
- Excellent makeup-melting power, including waterproof mascara
- Gentle enough for sensitive skin and contact lens wearers
- Travel-friendly under 100ml carry-on limit
- Plastic-free recyclable tin packaging
- Vegan and cruelty-free with ethical Community Trade sourcing
- Great value compared to luxury cleansing balms
- Soothing chamomile scent loved by many
- Long-lasting — a small amount goes a long way
Criticized
- Not fungal-acne (Malassezia) safe due to PEG esters and oils
- Olive oil may cause breakouts in acne-prone users
- Tin packaging requires fingers — less hygienic than tube/pump
- Contains fragrance and known allergens (Linalool, Limonene)
- Can melt or leak if exposed to high heat
- Chamomile sits low in the INCI — relatively small concentration
- Some find the texture waxy rather than truly buttery
Budget-friendly alternatives (dupes)
DUPESNearly identical solid-balm-to-oil texture at a fraction of the price. Adds hyaluronic acid for hydration. Less ethical sourcing story but excellent everyday performer.
The K-beauty cult classic. Sherbet-like texture melts faster than the buttery Body Shop version. Includes acerola extract. Slightly easier to rinse without a cloth.
A different format (cream-to-foam) but a similar gentle, non-stripping cleanse with ceramides. Dermatologist-loved for sensitive skin without the balm step.
A no-rinse oil-water hybrid that targets the same makeup-removal job. Less nourishing but faster and more hygienic than a tin-balm.
Comparison with competitors
SIDE-BY-SIDEStorage & shelf life
12 MONTHS12 months after opening. Use within this window for full efficacy and freshness.
Store in a cool, dry place out of direct sunlight. Keep tightly sealed; balm may melt above 30°C/86°F.
Recyclable metal tin with screw-top lid and paper label. Plastic-free primary packaging.
Yes — 90ml is under the 100ml carry-on liquid limit. Avoid hot car interiors as the balm can soften and leak.
Frequently asked questions
FAQYes. The formula contains no retinoids, salicylic acid, hydroquinone, or chemical sunscreens — the main ingredients flagged during pregnancy and lactation. The active ingredients (chamomile, shea butter, olive oil, sunflower oil, vitamin E) are all considered safe for pregnant and nursing skin. As always, consult your OB/GYN if you have specific concerns about fragrance or allergens.
No. The formula contains several ingredients that can feed Malassezia yeast: PEG-20 Glyceryl Triisostearate, olive oil, shea butter, and ethylhexyl palmitate. If you struggle with fungal acne breakouts, look for a Malassezia-safe alternative such as a simple squalane oil cleanser or a dedicated fungal-acne-safe balm.
Yes — and very well. As a first-step cleansing balm, it's rinsed off completely before any actives go on. This makes it fully compatible with retinol, vitamin C serums, AHAs, BHAs, niacinamide, peptides, and any other actives in your routine. The gentle, non-stripping cleanse is actually ideal before applying potent actives, since it doesn't compromise the skin barrier.
It's best for dry, normal, and sensitive skin types. The shea butter and olive oil leave a nourishing finish that drier skin appreciates, and the chamomile soothes reactive complexions. Combination skin can use it as a first cleanse with no issues. Oily and acne-prone users should patch test — the olive oil and PEG-20 can be too rich or comedogenic for some.
Immediately. Unlike treatment products, a cleanser shows its benefit on first use — clean skin without tightness, full makeup removal, and a soft conditioned feel. After 1–2 weeks of regular use, sensitive users typically report calmer skin and less reactivity from over-cleansing. After 4 weeks, most users notice a more comfortable, balanced complexion overall.
Use it as Step 1 of your evening routine — the very first product applied to dry skin. Massage in to dissolve makeup, SPF, and pollution, then rinse with warm water or remove with a damp cloth. Always follow with a water-based second cleanser (gel, foam, or cream cleanser) to fully clean the skin before moving on to toner, serum, and moisturizer.
The comedogenic rating is moderate (around 3/5) due to olive oil and shea butter, both of which can rate 2–3 on the comedogenic scale. However, because this is a rinse-off product — not left on the skin — clogging risk is significantly lower than with a leave-on oil. Most users have no issues, but acne-prone users with a history of breakouts from olive oil should patch test or choose an alternative.
The Period After Opening (PAO) is 12 months. Once opened, use within a year for full freshness and to prevent the natural oils from oxidizing. Store in a cool, dry place — avoid leaving it in direct sunlight or hot bathrooms above 30°C/86°F, as the balm can soften and lose its texture. Always use clean, dry hands when scooping to keep the formula hygienic.
Verdict: A gentle, beautifully-textured cleansing balm that has earned its cult status. The Body Shop Camomile Sumptuous Cleansing Butter melts off makeup effortlessly, soothes sensitive skin with Community Trade Roman chamomile, and rinses cleanly thanks to its smart PEG-emulsifier system — all in a recyclable tin at a fair price. Best suited tonormal, dry, and sensitive skin. Avoid if you havefungal acne or react to olive oil. For decades-loyal fans, it remains a reliable, ethical, value-for-money classic that proves you don't need to spend luxury prices for a luxurious cleanse.
Product Overview
Quick product notes are a great way to check if a product is free from commonly avoided ingredients by skincare enthusiasts. These preferences come about for different reasons depending on the ingredient such as personal experiences, sensitivities, health preferences & etc.
Just because a product is not free from a common preference does not mean it's a bad product! You can make a personal decision whether or not you want to use a product that contains these ingredients or not - click the labels of the preference to read more about them.
Quick Product Notes
Ever used a product that promised a certain effect but provided no results? It might not have contained any notable ingredients that could have been responsible for that promised effect. It doesn't matter what the marketing or packaging «promises» it can do, if it doesn't contain anything that can help - then the likelihood of it helping is low.
We help you identify key notable ingredients that have been shown to help with effects such as acne-fighting, brightening, UV-protection, wound healing & anti-aging to help you achieve your skincare goals smarter. Please note that different notable ingredients have varying levels of research behind them, some are extremely well proven yet some have mixed research in their efficacy.
Just because a product doesn't contain any notable ingredients doesn't mean it's bad. And a product with notable ingredients (or even many) doesn't necessarily guarantee the efficacy of the product performing these effects either. There are other factors such as ingredient quality, concentration and formulation that will ultimately determine this.
Be smart and use this as just a starting point for you to make more informed and smarter choices and compare it with reviews to see if the product is right for you
Notable Effects & Ingredients
Why are some products great for some people and horrible for others? Well everyone has different skin types and different reactions to the same ingredients.
We've identified a range of ingredients that are commonly regarded as potentially good or bad for those with Dry, Oily/Acne-Prone or Sensitive skin.
A product that contains good or bad ingredients for your skin type doesn't always flat out make the entire product good or bad for your skin. There are other factors such as ingredient quality, concentration and formulation that will ultimately determine your skins reaction.
One of the best ways to use this section is to troubleshoot products you've had bad experiences with in the past. Check if it contains any of the marked ingredients to point out suspect ingredients to avoid in the future!
Ingredients Related to Skin Types
Ingredient Safety Breakdown refers to the percentage % of ingredients in different risk categories as classified by EWG (Environment Working Group) if they are available. There are almost endless cosmetic ingredients and they are one of the few organisations globally that have assigned ratings to a lot of the more commonly used ingredients which is why we reference them.
EWG is seen by many to be more on the alarmist side in their assignment of health ratings resulting in rating ingredients as riskier than they actually are. We recommend using this a reference point rather than a strict guide of ingredient safety and to always do further research if into ingredients that you may find suspect.
Ingredient Safety Breakdown
Product ingredient list
| EWG | CIR | Ingredient Name & Cosmetic Functions | Notes |
|---|---|---|---|
| 1 |
Ethylhexyl Palmitate
Skin Conditioning, Perfuming, Emollient, Fragrance
|
|
|
| 1 |
Synthetic Wax
Masking, Emollient, Fragrance, Viscosity Controlling, Viscosity Increasing Agent, Emulsion Stabilising, Antistatic Agent, Binding Agent, Binding
|
|
|
| 3 |
PEG-20 Glyceryl Triisostearate
Skin Conditioning, Emollient, Surfactant, Emulsifying
|
|
|
| 0 |
Olea Europaea Fruit Oil
Masking, Perfuming, Skin Conditioning
|
Hydrating
|
|
| 0 |
Butyrospermum Parkii Butter
Skin Conditioning
|
Hydrating
|







