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Cleanance Hydra Soothing Cleansing Cream

Cleanance Hydra Soothing Cleansing Cream

Product Description

Product overview

Made in France FRENCH BEAUTY

A gentle, soap-free cleansing cream specifically formulated to restore comfort to skin dried and irritated by acne treatments. Now 4x more hydrating with 98% natural origin ingredients, it cleanses without stripping while soothing and nourishing compromised skin barriers.

Fragrance-Free Soap-Free Paraben-Free Sulfate-Free Silicone-Free Vegan 98% Natural Origin Dermatologist Tested
Pregnancy
Yes
Fungal Acne
Caution
Comedogenic
1/5
Size
200ml / 6.7oz
Type
Cream Cleanser
Target
Dry, Acne-Treated
pH Level
Physiological
Natural
98% Origin
Real reviews · YouTube Shorts
Why it's different

4x More Hydrating

New improved formula delivers significantly more hydration than the previous version, perfect for compromised skin barriers.

01

Texture & feel

SENSORY
Consistency
Rich Cream
Scent
Fragrance-Free
Absorption
Rinses Clean
Finish
Soft & Hydrated

4x More Hydrating

New improved formula delivers significantly more hydration than the previous version, perfect for compromised skin barriers.

Avène Thermal Spring Water

Backed by 150+ clinical studies, this unique water soothes, softens, and calms sensitive and reactive skin.

Barrier Support

Sodium Dextran Sulfate and Milk Thistle Oil work together to soothe irritation and boost ceramide synthesis.

Gentle Cleansing

Mild surfactants like Disodium Cocoyl Glutamate and Decyl Glucoside cleanse without stripping natural oils.

02

Safety & compatibility

SAFE
Pregnancy & Breastfeeding Safe

Contains no retinoids, salicylic acid, or other ingredients of concern. Avène confirms this product is safe for use during pregnancy and breastfeeding.

Fungal Acne (Malassezia) - Use with Caution

Contains Sunflower Seed Oil and Cetearyl Alcohol which may feed Malassezia yeast. Those prone to fungal acne should patch test first.

Low Comedogenic Risk

Rated 1/5 for comedogenicity. Most ingredients are non-pore-clogging and suitable for acne-prone skin.

Sensitive Skin Approved

Formulated to minimize allergy risk. Fragrance-free, soap-free, and tested on sensitive skin for optimal tolerance.

03

Ingredient breakdown

INGREDIENTS

Avène Thermal Spring WaterProven

A unique thermal water sourced from a 50-year underground journey through dolomite rock in France. Contains a balanced mineral composition and unique microflora (Aquaphilus dolomiae) that provides clinically-proven soothing benefits.

  • Clinical Evidence: 150+ studies confirm anti-inflammatory and soothing properties
  • Key Benefits: Reduces redness, soothes irritation, supports skin barrier
  • Mineral Profile: Optimal calcium-magnesium ratio, rich in silicates and trace elements
Recognized by the French National Academy of Medicine for therapeutic skin benefits.

Glycerin HighProven

A powerful humectant that draws moisture into the skin and helps maintain hydration levels. One of the most effective and well-tolerated moisturizing ingredients available.

  • Function: Humectant that attracts and retains water in the skin
  • Research: Studies show glycerin can be more effective than hyaluronic acid as a humectant
  • Safety: Excellent tolerance profile, suitable for all skin types

Disodium Cocoyl GlutamateGentle

An amino acid-based surfactant derived from coconut oil and glutamic acid. One of the mildest cleansing agents available, perfect for compromised skin barriers.

  • pH: Works at skin-compatible pH levels
  • Gentleness: Significantly milder than traditional sulfate surfactants
  • Biodegradable: Environmentally friendly ingredient

Sunflower & Milk Thistle Seed OilsNourishing

These plant oils provide essential fatty acids and vitamin E to nourish and protect the skin barrier. Milk Thistle (Silybum Marianum) Oil specifically supports ceramide synthesis.

  • Milk Thistle: Boosts natural ceramide production for stronger barrier function
  • Sunflower Oil: Rich in linoleic acid and vitamin E for antioxidant protection
  • Tocopherol: Natural vitamin E provides additional antioxidant benefits
These oils contain fatty acids that may feed Malassezia yeast in those prone to fungal acne.

Sodium Dextran SulfateSoothing

A specialized active ingredient that helps calm and soothe skin irritated by aggressive acne treatments. Reduces discomfort and visible redness.

  • Action: Anti-inflammatory and soothing properties
  • Target: Specifically designed for skin affected by drying acne medications
  • Results: Clinical studies show reduced discomfort within 7 days of use

16 ingredients

Avene Thermal Spring Water (Avene Aqua), Water (Aqua), Disodium Cocoyl Glutamate, Glycerin, Decyl Glucoside, Cetearyl Alcohol, Zea Mays (Corn) Starch, Coco-Betaine, Helianthus Annuus (Sunflower) Seed Oil, Xanthan Gum, Citric Acid, Silybum Marianum Seed Oil, Sodium Benzoate, Sodium Dextran Sulfate, Sodium Stearoyl Glutamate, Tocopherol.

FREE FROM: Fragrance, Parabens, Sulfates (SLS/SLES), Silicones, Soap, Alcohol, Mineral Oil, Talc, Aluminum, Wheat, Tree Nut Oils, Animal-Derived Ingredients
04

Where it fits in your routine

ROUTINE
1
This Cleanser
2
Thermal Water
3
Toner
4
Serum
5
Moisturizer
6
SPF (AM)

Use as your first step morning and evening. Follow with Avène Thermal Spring Water mist to neutralize tap water hardness before applying treatments.

05

How to use

HOW TO USE
1

Wet Your Face

Moisten your face with lukewarm water. Avoid hot water as it can increase dryness and irritation on compromised skin.

2

Apply & Lather

Dispense a small amount onto fingertips and gently work into a soft lather. Massage onto face in circular motions.

3

Rinse Thoroughly

Rinse completely with lukewarm water, ensuring no residue remains. Can also be used to remove light makeup and eye makeup.

4

Pat Dry & Mist

Gently pat skin dry without rubbing. Follow with Avène Thermal Spring Water spray to soothe and neutralize tap water minerals.

06

Who is it for?

WHO

Perfect for you if:

  • Your skin is dried out from retinoids, benzoyl peroxide, or isotretinoin
  • You have sensitive, reactive skin that needs gentle cleansing
  • Your skin feels tight, flaky, or uncomfortable after cleansing
  • You want a fragrance-free, minimal ingredient cleanser
  • You're pregnant or breastfeeding and need safe skincare
  • You have rosacea or easily irritated skin

Consider alternatives if:

  • You have active fungal acne (contains potential triggers)
  • You prefer a foaming cleanser with more lather
  • You need to remove heavy or waterproof makeup
  • You have very oily skin that needs deep cleansing
  • You prefer a cleanser with active treatment ingredients
07

Skin type compatibility

SKIN TYPES
Dry Skin
Excellent

Specifically designed for dry, compromised skin. Cleanses without stripping natural oils and leaves skin hydrated and comfortable.

Sensitive Skin
Excellent

Fragrance-free, soap-free formula with Thermal Spring Water to soothe. Ideal for reactive and easily irritated skin.

Combination Skin
Good

Works well for combination skin, especially if using drying acne treatments. May feel too rich for very oily T-zones.

Oily Skin
Moderate

May feel too hydrating for oily skin not undergoing drying treatments. Better options exist for naturally oily skin.

Acne-Prone Skin
Good

Low comedogenic rating (1/5). Great companion for acne treatments but caution advised for fungal acne sufferers.

08

Results timeline

ONGOING
Immediate

Instant Comfort

Skin feels clean, soft, and comfortable immediately after rinsing. No tight, stripped feeling typical of harsh cleansers.

95% noticed
Week 1

Reduced Irritation & Dryness

Clinical studies show 91% of users experience more hydrated, soothed skin. Visible reduction in tightness and discomfort.

91% noticed
Week 2-4

Barrier Recovery

Continued use supports skin barrier restoration. Flaking and scaling from acne treatments significantly reduced.

85% noticed
Ongoing

Maintained Comfort

Allows successful continuation of drying acne treatments by compensating for their side effects on skin hydration.

85% noticed
09

Ratings by platform

1K+ REVIEWS
Amazon
4.5
Rating
800+
Reviews
Main complaint: Some users find it doesn't lather much and prefer foaming cleansers
Dermstore
4.6
Rating
200+
Reviews
Main complaint: Price point compared to drugstore alternatives
LovelySkin
4.7
Rating
150+
Reviews
Main complaint: Formula change from original version disappointed some long-time users
Brand Website
4.5
Rating
100+
Reviews
Main complaint: Tube packaging can make it hard to know when product is running low
10

Pros & cons

BALANCED

Praised

  • Extremely gentle - never leaves skin feeling tight or stripped
  • Perfect companion for tretinoin and Accutane users
  • Fragrance-free with minimal, clean ingredient list
  • Backed by Avène's 150+ clinical studies on Thermal Spring Water
  • 98% natural origin ingredients with eco-designed packaging
  • Safe for pregnancy and breastfeeding
  • Can be used around eyes for light makeup removal
  • Dermatologist recommended and tested on sensitive skin

Criticized

  • Not fungal acne safe due to plant oils
  • Minimal lather may feel inadequate for some users
  • Higher price point than drugstore alternatives
  • Not suitable for removing heavy or waterproof makeup
  • May feel too rich for very oily skin types
  • Tube packaging makes it hard to gauge remaining product
11

Budget-friendly alternatives (dupes)

DUPES
85% Match
Hydrating Facial Cleanser
$15.99
Budget Pick

Contains ceramides and hyaluronic acid for barrier support. More widely available and affordable. Slightly different texture but similar non-stripping performance.

80% Match
Toleriane Hydrating Gentle Cleanser
$16.99
Similar

Another French pharmacy option with ceramides and niacinamide. Also uses thermal spring water. Similar gentle, hydrating performance at a slightly lower price.

70% Match
Gentle Facial Cleanser
$9.99
Budget Pick

Ultra-minimal ingredient list, free from all common irritants. More basic formula without the thermal water benefits, but excellent for extremely sensitive skin on a budget.

12

Comparison with competitors

SIDE-BY-SIDE
Hydrating Cleanser
Key Ingredient 3 Ceramides + Hyaluronic Acid
Size 355ml (more product)
Fragrance Fragrance-Free
Best For Normal to Dry Skin
Clinical Studies Dermatologist Developed
Toleriane Rosaliac AR
Key Ingredient Prebiotic Thermal Water + Niacinamide
Size 400ml (more product)
Fragrance Fragrance-Free
Best For Sensitive, Dry Skin
Clinical Studies Dermatologist Tested
EFFACLAR K+
Key Ingredient Niacinamide + Zinc PCA
Size 200ml
Fragrance Contains Fragrance
Best For Acne-Treated Skin
Clinical Studies Dermatologist Tested
13

Storage & shelf life

12 MONTHS
Period After Opening (PAO)

12 months after opening

Storage

Store in a cool, dry place away from direct sunlight. No refrigeration required.

Packaging

Eco-designed squeeze tube with flip-top cap. Made with recycled materials.

Travel Friendly

Yes, 200ml is over 100ml limit but can be checked. Consider decanting for carry-on.

13

Frequently asked questions

FAQ

Yes, this cleanser is safe for use during pregnancy and breastfeeding. Avène has confirmed that the Cleanance Hydra line does not contain any ingredients of concern such as retinoids, salicylic acid, or chemical sunscreens. The formula is gentle and uses pregnancy-safe ingredients including thermal spring water, glycerin, and mild plant-derived surfactants.

Use with caution. This cleanser contains Sunflower Seed Oil (Helianthus Annuus Seed Oil) and Cetearyl Alcohol, which contain fatty acids that may potentially feed Malassezia yeast. If you are prone to fungal acne, consider patch testing first or choosing a confirmed fungal-acne-safe alternative like Vanicream Gentle Facial Cleanser.

Absolutely! This cleanser was specifically designed to be used alongside drying acne treatments including retinoids (tretinoin, adapalene), benzoyl peroxide, AHAs, BHAs, and even oral isotretinoin (Accutane). It helps compensate for the drying effects of these treatments while providing gentle, effective cleansing.

This cleanser is ideal for dry, sensitive, and compromised skin - especially skin that has been dried out by acne treatments. It's excellent for those using prescription retinoids or Accutane, people with rosacea or reactive skin, and anyone who finds regular cleansers too stripping. It may feel too rich for naturally very oily skin that isn't undergoing drying treatments.

You'll notice immediate comfort after the first use - skin should feel soft and hydrated rather than tight or stripped. Clinical studies show that within 7 days, 91% of users experience significantly more hydrated and soothed skin, with 82% less discomfort and 75% less tightness. Continued barrier support and recovery occur over 2-4 weeks of consistent use.

Use this as your first step (or second step after an oil cleanser if double cleansing). Apply to wet skin morning and evening, lather gently, rinse, and pat dry. For best results, follow with a spritz of Avène Thermal Spring Water to neutralize tap water minerals, then continue with your toner, serums, treatments, and moisturizer.

This cleanser has a low comedogenic rating of 1/5, meaning it has minimal risk of clogging pores. The formula uses gentle, non-comedogenic cleansing agents and while it contains some plant oils, the overall formulation is designed for acne-prone skin undergoing treatment. Most users do not experience breakouts from this product.

The product has a PAO (Period After Opening) of 12 months, meaning it should be used within one year of opening. The 200ml tube typically lasts 2-3 months with twice-daily use, so shelf life shouldn't be a concern under normal usage patterns. Store in a cool, dry place away from direct sunlight for best preservation.

— Skincarisma verdict
4.5 / 5 ★★★★★

Verdict: Avène Cleanance Hydra Soothing Cleansing Cream is an excellent choice for anyone dealing with skin dried and irritated by acne treatments. The combination of clinically-proven Thermal Spring Water, gentle amino acid-based surfactants, and barrier-supporting oils makes it a standout in the hydrating cleanser category. While the price point is higher than drugstore alternatives and it's not suitable for fungal acne sufferers, the quality ingredients, extensive clinical backing, and pregnancy-safe formula justify the investment for those who need it most. If you're using tretinoin, Accutane, or other drying treatments and struggling with tight, uncomfortable skin, this cleanser could be the missing piece in your routine.

Product Overview

question
lightbulb What are Quick Product Notes?

Quick product notes are a great way to check if a product is free from commonly avoided ingredients by skincare enthusiasts. These preferences come about for different reasons depending on the ingredient such as personal experiences, sensitivities, health preferences & etc.

muscle Pro Tip Alert!

Just because a product is not free from a common preference does not mean it's a bad product! You can make a personal decision whether or not you want to use a product that contains these ingredients or not - click the labels of the preference to read more about them.

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Quick Product Notes

Click on icons for more information
question
lightbulb What are Notable Effects & Ingredients?

Ever used a product that promised a certain effect but provided no results? It might not have contained any notable ingredients that could have been responsible for that promised effect. It doesn't matter what the marketing or packaging «promises» it can do, if it doesn't contain anything that can help - then the likelihood of it helping is low.

We help you identify key notable ingredients that have been shown to help with effects such as acne-fighting, brightening, UV-protection, wound healing & anti-aging to help you achieve your skincare goals smarter. Please note that different notable ingredients have varying levels of research behind them, some are extremely well proven yet some have mixed research in their efficacy.

muscle Pro Tip Alert!

Just because a product doesn't contain any notable ingredients doesn't mean it's bad. And a product with notable ingredients (or even many) doesn't necessarily guarantee the efficacy of the product performing these effects either. There are other factors such as ingredient quality, concentration and formulation that will ultimately determine this.

Be smart and use this as just a starting point for you to make more informed and smarter choices and compare it with reviews to see if the product is right for you

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Notable Effects & Ingredients

anti-aging Anti-Aging from 2 ingredient(s):
Citric Acid Tocopherol
brightening Brightening from 2 ingredient(s):
Glycerin Citric Acid
wound Promotes Wound Healing from 3 ingredient(s):
Glycerin Citric Acid Tocopherol
question
lightbulb What are Ingredients Related to Skin Type?

Why are some products great for some people and horrible for others? Well everyone has different skin types and different reactions to the same ingredients.

We've identified a range of ingredients that are commonly regarded as potentially good or bad for those with Dry, Oily/Acne-Prone or Sensitive skin.

muscle Pro Tip Alert!

A product that contains good or bad ingredients for your skin type doesn't always flat out make the entire product good or bad for your skin. There are other factors such as ingredient quality, concentration and formulation that will ultimately determine your skins reaction.

One of the best ways to use this section is to troubleshoot products you've had bad experiences with in the past. Check if it contains any of the marked ingredients to point out suspect ingredients to avoid in the future!

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Ingredients Related to Skin Types

Click on icons for more information
dry-skin Dry Skin
2
oily-skin Oily/Acne-Prone Skin
1
sensitive-skin Sensitive Skin
question
lightbulb What is the Ingredient Safety Breakdown?

Ingredient Safety Breakdown refers to the percentage % of ingredients in different risk categories as classified by EWG (Environment Working Group) if they are available. There are almost endless cosmetic ingredients and they are one of the few organisations globally that have assigned ratings to a lot of the more commonly used ingredients which is why we reference them.

muscle Pro Tip Alert!

EWG is seen by many to be more on the alarmist side in their assignment of health ratings resulting in rating ingredients as riskier than they actually are. We recommend using this a reference point rather than a strict guide of ingredient safety and to always do further research if into ingredients that you may find suspect.

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Ingredient Safety Breakdown

EWG Health Ratings
Low risk
Medium risk
High risk
Unknown risk
73% 6% 20%

Product ingredient list

Showing first 5 of 15 ingredients
EWG CIR Ingredient Name & Cosmetic Functions Notes
1 Unknown
Water
Solvent, Skin Conditioning
1 B
Disodium Cocoyl Glutamate
Surfactant, Cleansing
2 A
Glycerin
Solvent, Perfuming, Fragrance, Humectant, Viscosity Decreasing Agent, Hair Conditioning, Skin Protecting, Denaturant, Skin Conditioning
brightening Brightening
Promotes Wound Healing
Hydrating
1 B
Decyl Glucoside
Surfactant, Emulsion Stabilising, Cleansing
1 A
Cetearyl Alcohol
Emulsion Stabilising, Opacifying, Foam Boosting, Viscosity Increasingagent - Aqueous, Viscosity Increasing Agent, Emollient, Emulsifying, Viscosity Controlling
VIEW ALL INGREDIENTS