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Hexam Gentle Cleanser

Hexam Gentle Cleanser

Product Description

Product overview

Made in Various INTERNATIONAL

A pharmaceutical-grade antimicrobial gel cleanser formulated with Hexamidine Diisethionate to gently remove dirt, excess oil, and makeup while fighting acne-causing bacteria. Ideal for sensitive, oily, and acne-prone skin — including post-procedure care.

Oil-Free Alcohol-Free Hypoallergenic Non-Comedogenic Dermatologist Tested Vegan Cruelty-Free Gluten-Free
Pregnancy
Caution
Fungal Acne
Caution
Comedogenic
1/5
Size
150 mL / 5 fl oz
Type
Gel Cleanser
Concern
Acne & Redness
Use
AM & PM
Grade
Medical Grade
Why it's different

Antimicrobial Protection

Hexamidine Diisethionate fights acne-causing bacteria such as P. acnes, gram-positive, gram-negative, and anaerobes without harsh drying effects.

01

Texture & feel

SENSORY
Consistency
Gel-to-foam
Scent
Light fragrance
Absorption
Rinse-off
Finish
Clean & soft

Antimicrobial Protection

Hexamidine Diisethionate fights acne-causing bacteria such as P. acnes, gram-positive, gram-negative, and anaerobes without harsh drying effects.

Deep Yet Gentle Cleansing

Removes dirt, excess oil, makeup, and surface impurities while maintaining the skin's natural moisture balance thanks to mild surfactants.

Post-Procedure Safe

Gentle enough to use before and after aesthetic procedures including chemical peels and laser treatments. Safe for children's skin too.

Soothes & Calms

Helps prevent itchiness, relieves minor skin irritations, and reduces redness associated with rosacea and sensitive skin conditions.

02

Safety & compatibility

SAFE
Pregnancy & Breastfeeding

Contains DMDM Hydantoin (a formaldehyde-releasing preservative) and fragrance. While no retinoids, salicylic acid, or hydroquinone are present, consult your doctor before use during pregnancy or breastfeeding as a precaution.

Fungal Acne (Malassezia)

Contains PEG-120 Methyl Glucose Dioleate, a fatty acid ester that may feed malassezia yeast. If you have active fungal acne, patch test first or consider a fully fungal-acne-safe alternative.

Non-Comedogenic

Oil-free formula rated 1/5 on the comedogenic scale. Unlikely to clog pores. Suitable for acne-prone skin.

Sensitive Skin Friendly

Hypoallergenic, dermatologist tested, and physician recommended. Uses mild surfactants like Decyl Glucoside and Disodium Cocoamphodiacetate for gentle cleansing.

DMDM Hydantoin (Formaldehyde Releaser)

This preservative slowly releases trace amounts of formaldehyde. Deemed safe by the CIR Expert Panel at current usage levels, but may cause irritation in individuals with formaldehyde sensitivity.

Retinol & Active Compatibility

Compatible with retinol, vitamin C, AHAs, and BHAs. As a rinse-off cleanser with a gentle pH-balanced formula, it pairs well with all treatment products.

03

Ingredient breakdown

INGREDIENTS

Hexamidine Diisethionate ≤0.1%Proven

The star antimicrobial active in this formula. A broad-spectrum biocide that targets acne-causing bacteria (P. acnes), gram-positive and gram-negative organisms, and fungi. Also shown to improve skin barrier function and reduce transepidermal water loss (TEWL).

  • CIR Panel: Confirmed safe at concentrations ≤0.1% in both leave-on and rinse-off products.
  • EU Regulation: Permitted as a preservative at up to 0.1% concentration under Annex VI of the EU Cosmetics Directive.
  • PubMed Study: Demonstrated protease inhibition properties and positive effects on corneocyte maturity and stratum corneum thickness.
In a clinical test of 200 human subjects, 0.10% Hexamidine Diisethionate did not provoke primary irritation, inflammation, or sensitization.

Decyl GlucosideProven

A plant-derived (coconut/palm kernel oil and glucose) mild surfactant known for excellent foaming abilities while remaining gentle on skin. One of the mildest cleansing agents available, commonly recommended for baby products and sensitive skin formulas.

  • Origin: Derived from vegetable sources (coconut or palm kernel oil combined with glucose).
  • Function: Non-ionic surfactant with excellent skin compatibility and biodegradability.

Disodium CocoamphodiacetateProven

An amphoteric (dual-charged) surfactant with outstanding gentleness. Its unique molecular structure makes it one of the mildest cleansing agents, ideal for formulas targeting sensitive and irritated skin. Also provides excellent foaming ability.

  • Structure: Amphoteric surfactant with both positive and negative charges for superior mildness.
  • Use: Recommended for baby products and non-irritating cleansers.

EthoxydiglycolPromising

A superior solubilizer and efficacy booster for cosmetic active ingredients. Helps enhance the penetration and effectiveness of other ingredients in the formula while contributing to the lightweight gel texture.

  • Function: Solvent that improves delivery and distribution of active ingredients on the skin.
  • Texture: Odorless liquid that contributes to the elegant feel of the cleanser.

Citric AcidProven

An alpha hydroxy acid (AHA) used here primarily as a pH adjuster to maintain the cleanser's optimal, skin-friendly pH. At this low concentration, it stabilizes the formula rather than acting as an exfoliant.

  • Role: pH adjuster to maintain the formula in a skin-compatible range.
  • Note: At higher concentrations (20%+), citric acid can exfoliate, but in this formula it serves as a helper ingredient.

DMDM Hydantoin ≤0.074%Controversial

A formaldehyde-releasing preservative that prevents bacterial and fungal contamination in the product. While deemed safe by regulatory bodies at current usage levels, it remains a topic of consumer concern due to trace formaldehyde release.

  • CIR Panel: Safe as a cosmetic ingredient at current use levels of 0.074% or less.
  • EU Regulation: Permitted at up to 0.6% concentration in the EU Cosmetics Directive.
  • FDA: Listed as a common allergen in cosmetic products for individuals with formaldehyde sensitivity.
May cause contact dermatitis in individuals allergic to formaldehyde. If you have known formaldehyde sensitivity or chronic dermatitis, consider an alternative cleanser.

10 ingredients

Water/Eau, Decyl Glucoside, Disodium Cocoamphodiacetate, Cocamidopropyl PG-Dimonium Chloride Phosphate, PEG-120 Methyl Glucose Dioleate, Ethoxydiglycol, Citric Acid, DMDM Hydantoin, Parfum/Fragrance, Hexamidine Diisethionate.

FREE FROM: Parabens, Sulfates (SLS/SLES), Alcohol, Oils, Phthalates, Mineral Oil, Silicones, Dyes/Colorants, Gluten, Nuts, Dairy
04

Where it fits in your routine

ROUTINE
1
Hexam Cleanser
2
Toner
3
Serum
4
Moisturizer
5
Sunscreen (AM)

Use as the first step in your AM & PM routine. Follow with Vivier Refreshing Toner for best results. If wearing heavy makeup, double cleanse by using Hexam twice.

05

How to use

HOW TO USE
1

Wet Your Face

Moisten your face and neck with warm (not hot) water. Hot water can strip skin of natural lipids.

2

Apply a Small Amount

Dispense a dime-sized amount (one pump) into your palms. A little goes a long way with this concentrated formula.

3

Massage Gently

Using your fingertips, gently massage the gel over your face and neck in circular motions for 30–60 seconds. The formula will lather into a light foam.

4

Rinse Completely

Rinse thoroughly with warm water and gently pat dry with a clean towel. Follow with toner, serums, moisturizer, and sunscreen.

06

Who is it for?

WHO

Perfect for you if:

  • You have acne-prone skin and need antibacterial cleansing
  • You suffer from rosacea or chronic redness
  • You want a medical-grade cleanser recommended by dermatologists
  • You need a gentle cleanser for post-procedure skin (peels, lasers)
  • You have sensitive skin that reacts to harsh surfactants
  • You prefer an oil-free, alcohol-free formula
  • You want one cleanser for the whole family (safe for children)

Consider alternatives if:

  • You need to remove very heavy or waterproof makeup (use as a second cleanser instead)
  • You have a known allergy to formaldehyde or DMDM Hydantoin
  • You are strictly avoiding all fragrance in skincare
  • You want a deeply hydrating cleanser for very dry skin
  • You are looking for a budget-friendly everyday cleanser under $15
  • You require a fully fungal-acne-safe formula
07

Skin type compatibility

SKIN TYPES
Oily Skin
Excellent

Oil-free gel formula effectively removes excess sebum and fights acne-causing bacteria without over-stripping. Ideal daily cleanser for oily skin.

Dry Skin
Good

Gentle enough for dry skin and won't strip moisture, but some users report a slight tight feeling. Follow with a rich moisturizer for best results.

Combination Skin
Excellent

Balances oily T-zone without drying cheeks. Many combination-skin users report this as their long-term go-to cleanser with no breakouts.

Sensitive Skin
Excellent

Hypoallergenic and dermatologist tested. Mild surfactants and calming Hexamidine make this one of the gentlest antimicrobial cleansers available.

Acne-Prone Skin
Excellent

Non-comedogenic with proven antimicrobial action against P. acnes bacteria. Many reviewers credit Hexam with clearing persistent breakouts.

Rosacea-Prone Skin
Excellent

Specifically formulated with anti-redness properties. Multiple users with rosacea report significant improvement in calming flare-ups with daily use.

08

Results timeline

MONTH 2–3
Day 1–3

Immediate Freshness

Skin feels clean, soft, and refreshed right away. Mild foaming action gently removes impurities without the tight, stripped feeling common with other cleansers.

90% noticed cleaner-feeling skin
Week 1–2

Reduced Redness & Irritation

The antimicrobial Hexamidine begins to noticeably calm redness and minor irritations. Skin starts to feel less reactive and more balanced day to day.

75% noticed less redness
Week 3–4

Fewer Breakouts

Consistent antibacterial cleansing starts to pay off with noticeably fewer new blemishes. Pores appear cleaner and less congested, especially in the T-zone.

70% noticed fewer breakouts
Month 2–3

Clearer, More Even Complexion

Long-term users report a brighter, more even skin tone with significantly reduced acne and rosacea flare-ups. Skin barrier feels stronger and more resilient.

80% reported improved complexion
09

Ratings by platform

260+ REVIEWS
Amazon
4.3
Rating
100+
Reviews
Main complaint: Expensive for a 5 oz cleanser; some find it drying
LovelySkin
4.7
Rating
50+
Reviews
Main complaint: Not great at removing heavy or waterproof makeup alone
Vivier Official (CA)
4.8
Rating
80+
Reviews
Main complaint: Some users with very dry skin feel slight tightness after use
Influenster
4.8
Rating
30+
Reviews
Main complaint: Premium price point compared to drugstore alternatives
10

Pros & cons

BALANCED

Praised

  • Pharmaceutical/medical grade quality trusted by dermatologists and estheticians
  • Effectively fights acne-causing bacteria without harsh ingredients
  • Gentle enough for rosacea, eczema, and post-procedure skin
  • A little product goes a long way — one pump per use
  • Leaves skin feeling clean, soft, and not stripped of moisture
  • Short, transparent ingredient list with only 10 ingredients
  • Suitable for the entire family including children
  • Oil-free, alcohol-free, and hypoallergenic

Criticized

  • Premium price (~$45-60 CAD) for a 150 mL cleanser
  • Contains DMDM Hydantoin, a controversial formaldehyde-releasing preservative
  • Contains fragrance (Parfum) which some sensitive individuals may react to
  • Not effective as a standalone heavy makeup remover — needs double cleansing
  • May leave a slight tight or dry feeling on very dry skin types
  • Limited availability — primarily sold through authorized clinics and online retailers
  • Not fully fungal-acne-safe due to PEG-120 Methyl Glucose Dioleate
11

Budget-friendly alternatives (dupes)

DUPES
80% Match
Gentle Facial Cleanser
$8.86
Budget Pick

Ultra-gentle, fragrance-free cleanser with an even simpler formula. No antimicrobial active like Hexamidine, but free from DMDM Hydantoin and fragrance. Best for those who want maximum simplicity at a fraction of the price.

75% Match
Foaming Facial Cleanser
$14.64
Budget Pick

Contains ceramides and hyaluronic acid for barrier support. Foaming formula for oily/combination skin. Lacks Hexamidine's antimicrobial benefit, but adds skin barrier-repairing ingredients. Larger size (12 oz) for less money.

70% Match
Toleriane Purifying Foaming Face Cleanser
$14.99
Budget Pick

French pharmacy cleanser with ceramides, niacinamide, and glycerin. No antibacterial active ingredient but formulated with prebiotic thermal spring water for sensitive skin. Larger bottle (13.5 oz) at a lower price point.

12

Comparison with competitors

SIDE-BY-SIDE
Gentle Facial Cleanser
Key Active None (simple gentle formula)
Size 237 mL / 8 fl oz
Price per oz ~$1.11/oz
Fragrance-Free Yes
Antibacterial No
Ingredient Count 11 (minimal)
Best For Ultra-sensitive, eczema, budget
Foaming Facial Cleanser
Key Active Ceramides + Hyaluronic Acid
Size 355 mL / 12 fl oz
Price per oz ~$1.22/oz
Fragrance-Free Yes
Antibacterial No
Ingredient Count 20+
Best For Oily/combo, barrier repair
Toleriane Purifying Foaming Face Cleanser
Key Active Ceramides + Niacinamide
Size 400 mL / 13.5 fl oz
Price per oz ~$1.11/oz
Fragrance-Free Yes
Antibacterial No
Ingredient Count 15+
Best For Sensitive, oily, brightening
13

Storage & shelf life

12 MONTHS
Period After Opening (PAO)

12 months after opening

Storage

Store in a cool, dry place away from direct sunlight. Keep cap tightly closed between uses.

Packaging

Pump bottle with secure cap for hygienic, controlled dispensing

Travel Friendly

Yes — 150 mL (5 fl oz) exceeds carry-on liquid limits. Transfer to a smaller container for air travel.

13

Frequently asked questions

FAQ

Use with caution. Hexam Gentle Cleanser does not contain retinoids, salicylic acid, or hydroquinone — the most commonly flagged pregnancy-unsafe ingredients. However, it does contain DMDM Hydantoin (a formaldehyde-releasing preservative) and fragrance (Parfum), which some healthcare providers recommend avoiding during pregnancy and breastfeeding. The CIR Expert Panel concluded that dermal exposure to Hexamidine is unlikely to present reproductive or developmental toxicity risk because absorption is slow. Still, consult your OB-GYN or dermatologist before use during pregnancy.

Use with caution. The formula contains PEG-120 Methyl Glucose Dioleate, a fatty acid ester that may potentially feed malassezia yeast. While Hexamidine Diisethionate itself has antifungal properties, the presence of this emulsifier means the product is not fully fungal-acne-safe. If you have active fungal acne, consider a verified FA-safe cleanser like Vanicream Gentle Facial Cleanser, or patch test Hexam before committing to full use.

Yes. Hexam is a rinse-off cleanser with a gentle, pH-balanced formula, so it is compatible with all common actives including retinol, vitamin C (L-ascorbic acid), AHAs (glycolic, lactic acid), and BHAs (salicylic acid). It actually makes an excellent foundation cleanser for active-heavy routines because it cleans thoroughly without causing additional irritation or stripping the skin barrier before treatment products are applied.

Hexam is formulated for all skin types, but it excels for oily, acne-prone, sensitive, combination, and rosacea-prone skin. The antimicrobial Hexamidine targets acne-causing bacteria while mild surfactants keep the formula gentle. It is also the ideal cleanser to use before and after aesthetic procedures such as chemical peels and laser treatments. Individuals with very dry skin may want to follow with a richer moisturizer, as some users report slight tightness after use.

Most users notice an immediate improvement in how clean and soft their skin feels after the first use. Visible reduction in redness and irritation typically appears within 1–2 weeks of consistent twice-daily use. Noticeable improvement in acne and breakout frequency usually requires 3–4 weeks. For best long-term results — brighter complexion, cleaner pores, and more even tone — allow 2–3 months of consistent use.

Hexam is always the first step in both your morning and evening skincare routines. Apply it to damp skin, massage, and rinse. Follow with toner (Vivier recommends their Refreshing Toner), then apply your serums, moisturizer, and sunscreen (AM). If you wear heavy or waterproof makeup, Vivier recommends double cleansing — use Hexam twice or use an oil-based cleanser first, followed by Hexam as your second cleanse.

No. Hexam Gentle Cleanser is non-comedogenic with a comedogenic rating of 1/5. It is oil-free and contains no heavy occlusive ingredients that would clog pores. In fact, its antibacterial action actively helps keep pores clean and clear. Many acne-prone users specifically choose Hexam because it effectively cleanses pores while controlling bacteria without contributing to congestion.

Hexam has a Period After Opening (PAO) of approximately 12 months. At the recommended usage of one pump per cleanse, twice daily, a 150 mL bottle typically lasts 2–3 months depending on how much product you dispense. Store in a cool, dry place away from direct sunlight and keep the cap tightly closed to maintain product integrity.

— Skincarisma verdict
4.3 / 5 ★★★★☆

Verdict: Vivier Hexam Gentle Cleanser is a pharmaceutical-grade antimicrobial cleanser that truly delivers on its promise of gentle yet effective cleansing. The star ingredient, Hexamidine Diisethionate, sets it apart from standard drugstore cleansers by actively fighting acne-causing bacteria and calming redness — making it a top choice for those with acne, rosacea, or post-procedure skin. The short 10-ingredient formula is refreshingly transparent. The main trade-offs are the premium price point ($9/oz vs $1/oz for drugstore rivals), the inclusion of DMDM Hydantoin (a formaldehyde releaser), and the presence of fragrance. If you can look past those compromises, this is a dermatologist-trusted cleanser that many users swear by for years of clearer, calmer skin.

Product Overview

question
lightbulb What are Quick Product Notes?

Quick product notes are a great way to check if a product is free from commonly avoided ingredients by skincare enthusiasts. These preferences come about for different reasons depending on the ingredient such as personal experiences, sensitivities, health preferences & etc.

muscle Pro Tip Alert!

Just because a product is not free from a common preference does not mean it's a bad product! You can make a personal decision whether or not you want to use a product that contains these ingredients or not - click the labels of the preference to read more about them.

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Quick Product Notes

Click on icons for more information
question
lightbulb What are Notable Effects & Ingredients?

Ever used a product that promised a certain effect but provided no results? It might not have contained any notable ingredients that could have been responsible for that promised effect. It doesn't matter what the marketing or packaging «promises» it can do, if it doesn't contain anything that can help - then the likelihood of it helping is low.

We help you identify key notable ingredients that have been shown to help with effects such as acne-fighting, brightening, UV-protection, wound healing & anti-aging to help you achieve your skincare goals smarter. Please note that different notable ingredients have varying levels of research behind them, some are extremely well proven yet some have mixed research in their efficacy.

muscle Pro Tip Alert!

Just because a product doesn't contain any notable ingredients doesn't mean it's bad. And a product with notable ingredients (or even many) doesn't necessarily guarantee the efficacy of the product performing these effects either. There are other factors such as ingredient quality, concentration and formulation that will ultimately determine this.

Be smart and use this as just a starting point for you to make more informed and smarter choices and compare it with reviews to see if the product is right for you

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Notable Effects & Ingredients

anti-aging Anti-Aging from 1 ingredient(s):
Citric Acid
brightening Brightening from 1 ingredient(s):
Citric Acid
wound Promotes Wound Healing from 1 ingredient(s):
Citric Acid
question
lightbulb What are Ingredients Related to Skin Type?

Why are some products great for some people and horrible for others? Well everyone has different skin types and different reactions to the same ingredients.

We've identified a range of ingredients that are commonly regarded as potentially good or bad for those with Dry, Oily/Acne-Prone or Sensitive skin.

muscle Pro Tip Alert!

A product that contains good or bad ingredients for your skin type doesn't always flat out make the entire product good or bad for your skin. There are other factors such as ingredient quality, concentration and formulation that will ultimately determine your skins reaction.

One of the best ways to use this section is to troubleshoot products you've had bad experiences with in the past. Check if it contains any of the marked ingredients to point out suspect ingredients to avoid in the future!

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Ingredients Related to Skin Types

Click on icons for more information
dry-skin Dry Skin
oily-skin Oily/Acne-Prone Skin
1
sensitive-skin Sensitive Skin
question
lightbulb What is the Ingredient Safety Breakdown?

Ingredient Safety Breakdown refers to the percentage % of ingredients in different risk categories as classified by EWG (Environment Working Group) if they are available. There are almost endless cosmetic ingredients and they are one of the few organisations globally that have assigned ratings to a lot of the more commonly used ingredients which is why we reference them.

muscle Pro Tip Alert!

EWG is seen by many to be more on the alarmist side in their assignment of health ratings resulting in rating ingredients as riskier than they actually are. We recommend using this a reference point rather than a strict guide of ingredient safety and to always do further research if into ingredients that you may find suspect.

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Ingredient Safety Breakdown

EWG Health Ratings
Low risk
Medium risk
High risk
Unknown risk
60% 40%

Product ingredient list

Showing first 5 of 10 ingredients
EWG CIR Ingredient Name & Cosmetic Functions Notes
1 Unknown
Water
Solvent, Skin Conditioning
1 B
Decyl Glucoside
Surfactant, Emulsion Stabilising, Cleansing
1 A
Disodium Cocoamphodiacetate
Hair Conditioning, Sufactant, Foam Boosting, Hydrotrope, Skin Conditioning
1 Unknown
Cocamidopropyl PG-Dimonium Chloride Phosphate
Antistatic Agent, Hair Conditioning
0 Unknown
PEG-120 Methyl Glucose Dioleate
Emulsifying
VIEW ALL INGREDIENTS