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pH Balancing Cleanser

pH Balancing Cleanser

Product Description

Product overview

Made in Various INTERNATIONAL

A gentle, jelly-to-foam cleanser that balances skin's pH while removing dirt, oil, and makeup without stripping. Powered by 5% Aloe Vera Filet, Hyaluronic Acid, and Glycerin, this 96% naturally derived formula leaves skin soft, hydrated, and comfortable after every wash.

96% Natural Origin Fragrance-Free Sulfate-Free Non-Comedogenic Dermatologist Tested Ophthalmologist Tested Cruelty-Free Vegan Paraben-Free
Pregnancy
Caution
Fungal Acne
Yes
Comedogenic
0/5
Size
8 fl oz / 237ml
pH Level
4.5-6 (Balanced)
Formula
Jelly-to-Foam
Natural
96%
Est.
Since 1847
Real reviews · YouTube Shorts
Why it's different

pH Balancing Formula

Clinically tested to maintain skin's natural pH level (4.5-6), preventing tightness, dryness, and irritation after cleansing.

01

Texture & feel

SENSORY
Consistency
Jelly-Gel
Scent
Fragrance-Free
Absorption
Rinses Clean
Finish
Soft, Balanced

pH Balancing Formula

Clinically tested to maintain skin's natural pH level (4.5-6), preventing tightness, dryness, and irritation after cleansing.

Barrier Protection

Strengthens the skin barrier with gentle, non-stripping surfactants that cleanse without compromising moisture levels.

Hydrating Cleanse

Infused with Hyaluronic Acid and 5% Aloe Vera Filet to replenish hydration while removing impurities.

Unique Jelly-to-Foam

Starts as a cushioning jelly that transforms into a mild, refreshing foam for a thorough yet gentle cleanse.

02

Safety & compatibility

SAFE
Pregnancy & Breastfeeding

Contains Salicylic Acid in low concentration. While topical low-dose BHA is generally considered safe by ACOG, consult your healthcare provider before use during pregnancy.

Fungal Acne (Malassezia) Safe

Free from fatty acids, esters, polysorbates, and fermented ingredients that feed Malassezia yeast. Safe for fungal acne-prone skin.

Sensitive Skin Approved

Allergy-tested, ophthalmologist-tested, and dermatologist-tested. Formulated without common irritants like fragrance, sulfates, and parabens.

Non-Comedogenic

Oil-free formula won't clog pores. Rated 0 on the comedogenic scale, suitable for acne-prone skin.

03

Ingredient breakdown

INGREDIENTS

Aloe Barbadensis Leaf Juice 5%Proven

Premium "filet of aloe vera" rich in vitamins A, C, and E, polysaccharides, and amino acids. Soothes, hydrates, and supports the skin barrier while providing anti-inflammatory benefits.

  • Function: Soothing, moisturizing, wound healing
  • Research: Contains 12 anthraquinones with anti-inflammatory properties
  • Bonus: Natural antimicrobial and antiseptic benefits

Sodium Hyaluronate EffectiveProven

Low molecular weight form of Hyaluronic Acid that penetrates skin to attract and retain moisture. Holds up to 1000x its weight in water for plump, hydrated skin.

  • Function: Deep hydration and moisture retention
  • Research: Proven humectant that improves skin texture and plumpness
  • Benefit: Smaller molecular size allows better absorption than regular HA

Glycerin HighProven

One of the most effective humectants available. A 2016 study found glycerin more effective than AHAs and hyaluronic acid at hydrating skin. Naturally present in healthy skin.

  • Function: Moisture-locking humectant
  • Research: Improves skin barrier function when used consistently
  • Source: Plant-derived (vegan-friendly)

Salicylic Acid TracePromising

Oil-soluble BHA that penetrates pores to clear buildup. In this formula, it's present in a very low concentration (appears after preservatives in the ingredient list) for gentle exfoliation without irritation.

  • Function: Gentle pore-clearing and anti-inflammatory
  • Note: Present in trace amounts for pH adjustment, not as an active treatment
Consult healthcare provider if pregnant or breastfeeding, though concentration is minimal.

17 ingredients

Aqua/Water/Eau, Aloe Barbadensis Leaf Juice, Glycerin, Propanediol, Caprylyl/Capryl Glucoside, Coco-Betaine, Disodium Cocoyl Glutamate, Xanthan Gum, Citric Acid, Sodium Chloride, Sodium Cocoyl Glutamate, Salicylic Acid, Potassium Sorbate, Sodium Hyaluronate, Sodium Phytate, Sodium Benzoate, Alcohol

FREE FROM: Fragrance, Sulfates (SLS/SLES), Parabens, Phthalates, Mineral Oil, Artificial Dyes, Witch Hazel, Formaldehyde, PEGs, Silicones
04

Where it fits in your routine

ROUTINE
1
Cleanser (This Product)
2
Toner
3
Essence
4
Serum
5
Moisturizer
6
Sunscreen (AM)

Use as the first step in your skincare routine, morning and night. For heavy makeup or sunscreen, consider double cleansing with an oil-based cleanser first.

05

How to use

HOW TO USE
1

Wet Your Face

Start with lukewarm water to dampen your face and help the jelly formula foam properly.

2

Apply & Massage

Dispense 1-2 pumps onto fingertips and gently massage over face in circular motions. Watch the jelly transform into a cushioning foam.

3

Rinse Thoroughly

Rinse completely with lukewarm water until all cleanser is removed. Skin should feel fresh, never tight or stripped.

4

Pat Dry & Continue

Gently pat skin dry with a soft towel (don't rub). Follow with your favorite Thayers toner for enhanced results.

06

Who is it for?

WHO

Perfect for you if:

  • Your skin feels tight or stripped after cleansing
  • You have sensitive or reactive skin
  • You want a gentle, fragrance-free daily cleanser
  • You struggle with pH imbalance or compromised barrier
  • You prefer natural-origin, clean beauty formulas
  • You have combination skin that needs balance
  • You want a cleanser that works for the whole family

Consider alternatives if:

  • You need a heavy-duty makeup remover (double cleanse recommended)
  • You prefer a rich, creamy cleanser texture
  • You want strong foaming action
  • You're pregnant and want to avoid all BHA ingredients
  • You need a cleanser with active anti-acne treatment (try Thayers Blemish Clearing Cleanser instead)
07

Skin type compatibility

SKIN TYPES
Oily Skin
Excellent

Oil-free formula controls shine without over-drying. pH balance helps regulate excess sebum production.

Dry Skin
Good

Glycerin and Hyaluronic Acid provide hydration. May still need a richer moisturizer for very dry skin.

Combination Skin
Excellent

Perfectly balances different zones. Not too oily, not too dry — just right, as the brand promises.

Sensitive Skin
Excellent

Fragrance-free, allergy-tested, and formulated with soothing aloe vera. Ideal for reactive skin types.

Acne-Prone Skin
Excellent

Non-comedogenic, oil-free, and fungal acne safe. Trace salicylic acid provides gentle pore support.

08

Results timeline

MONTH 2+
Day 1

Immediate Comfort

Skin feels clean, soft, and balanced immediately after first use. No tightness or dryness — just fresh, comfortable skin.

95% noticed immediate softness
Week 1

Improved Hydration & Texture

Skin texture appears visibly smoother. Moisture levels stabilize as the barrier-friendly formula takes effect. Skin tone looks more even.

87% reported softer, more refreshed skin
Week 2-4

pH Balance Restored

Consistent use helps restore optimal skin pH. Less oiliness, fewer dry patches, and overall healthier-looking complexion. Works especially well when paired with Thayers toners.

82% experienced balanced, healthier skin
Month 2+

Long-Term Skin Health

Strengthened moisture barrier and maintained pH balance lead to resilient, comfortable skin that reacts less to environmental stressors.

89% would repurchase
09

Ratings by platform

2K+ REVIEWS
Amazon
4.6
Rating
2,000+
Reviews
Main complaint: Consistency is too runny or thick for some preferences
Ulta Beauty
4.5
Rating
500+
Reviews
Main complaint: Doesn't foam as much as expected for some users
Target
4.4
Rating
300+
Reviews
Main complaint: Wish the bottle was larger for the price
iHerb
4.5
Rating
100+
Reviews
Main complaint: International shipping can be slow
10

Pros & cons

BALANCED

Praised

  • Gentle yet effective cleansing
  • Doesn't leave skin tight or stripped
  • Fragrance-free and non-irritating
  • Works for all skin types
  • 96% natural origin ingredients
  • A little product goes a long way
  • Cleared up skin for many users
  • Pump dispenser is convenient
  • From a trusted heritage brand (since 1847)

Criticized

  • Consistency preferences vary (too runny/thick)
  • Minimal foaming action
  • 8 oz bottle may feel small for the price
  • Not strong enough for heavy makeup removal
  • Contains trace salicylic acid (concern for some pregnant users)
  • Some prefer their classic witch hazel products
11

Budget-friendly alternatives (dupes)

DUPES
85% Match
Gentle Facial Cleanser
$8.99
Budget Pick

Ultra-minimal formula with even fewer ingredients. No salicylic acid (fully pregnancy-safe). Slightly thicker gel texture. National Eczema Association approved.

80% Match
Hydrating Facial Cleanser
$15.99
Similar

Contains ceramides for extra barrier repair. Lotion-like texture vs. jelly-to-foam. Leaves slight film that some love, others dislike. No salicylic acid.

75% Match
Toleriane Hydrating Gentle Cleanser
$16.99
Similar

Contains thermal spring water and niacinamide for extra soothing. Cream-gel texture. French pharmacy formulation, often recommended by dermatologists.

70% Match
Gentle Skin Cleanser
$11.99
Budget Pick

Classic drugstore option with decades of dermatologist recommendations. Milky texture, can be used without water. More basic formula without aloe or HA.

12

Comparison with competitors

SIDE-BY-SIDE
Hydrating Facial Cleanser
Key Ingredients 3 Ceramides, Hyaluronic Acid
Texture Lotion-like Cream
Pregnancy Safe Yes
Fungal Acne Safe No
Size 8 fl oz / 237ml
Toleriane Hydrating Gentle Cleanser
Key Ingredients Thermal Water, Niacinamide, Ceramide
Texture Cream-Gel
Pregnancy Safe Yes
Fungal Acne Safe No
Size 6.76 fl oz / 200ml
Gentle Facial Cleanser
Key Ingredients Glycerin (minimal formula)
Texture Gel
Pregnancy Safe Yes
Fungal Acne Safe Yes
Size 8 fl oz / 237ml
13

Storage & shelf life

12 MONTHS
Period After Opening (PAO)

12 months after opening

Storage

Store in a cool, dry place away from direct sunlight. Room temperature is ideal.

Packaging

Rectangular white pump bottle with red dispenser. Hygienic pump prevents contamination.

Travel Friendly

Yes, 8 fl oz (237ml) exceeds TSA carry-on limits. Decant into smaller container or check bag.

13

Frequently asked questions

FAQ

Use with caution. This cleanser contains Salicylic Acid in a very low concentration (listed near the end of the ingredient list, indicating trace amounts). While ACOG considers topical low-dose salicylic acid generally safe during pregnancy, some healthcare providers recommend avoiding all BHA ingredients. Consult your doctor before use. If you want a completely BHA-free alternative, consider Vanicream Gentle Facial Cleanser or CeraVe Hydrating Cleanser.

Yes! This cleanser is fungal acne safe. It does not contain fatty acids, esters, polysorbates, or fermented ingredients that feed Malassezia yeast. The formula uses gentle, non-comedogenic surfactants that won't trigger or worsen fungal acne. It's a great daily cleanser option for those dealing with pityrosporum folliculitis.

Yes, this gentle cleanser is compatible with all active ingredients. Since it contains only trace amounts of salicylic acid, it won't cause over-exfoliation when used with retinol or acids. In fact, its pH-balancing properties help prepare skin for better absorption of your actives. Just ensure you're not over-layering too many exfoliating products in one routine.

This cleanser works excellently for all skin types: oily, dry, combination, sensitive, and acne-prone. It's particularly ideal for sensitive and combination skin types who struggle with cleansers that are either too stripping or too heavy. The balanced formula leaves skin feeling "not too oily, not too dry — just right."

Immediate results include softer, more comfortable skin right after the first wash. Within 1 week, most users notice smoother texture and better hydration. Full pH balance and barrier restoration benefits typically appear after 2-4 weeks of consistent twice-daily use. Clinical testing by the brand showed visible improvement in skin quality within the first week.

Use it as the very first step in your skincare routine, both morning and night. Apply to damp skin, massage gently, and rinse thoroughly. For heavy makeup or sunscreen, consider double cleansing: use an oil-based cleanser first, then follow with this pH Balancing Cleanser for a thorough yet gentle cleanse. Follow with toner, serum, moisturizer, and sunscreen (AM).

No, this cleanser is non-comedogenic with a comedogenic rating of 0/5. It's oil-free, won't clog pores, and is actually beneficial for acne-prone skin. The formula is specifically designed to cleanse pores without leaving behind any pore-clogging residue. It's allergy-tested and dermatologist-approved for acne-prone skin.

The cleanser has a 12-month Period After Opening (PAO). Once opened, use within 12 months for optimal effectiveness and safety. The hygienic pump dispenser helps prevent contamination and extends product freshness. Store in a cool, dry place away from direct sunlight. With twice-daily use, the 8 oz bottle typically lasts 2-3 months.

— Skincarisma verdict
4.5 / 5 ★★★★★

Verdict: The Thayers pH Balancing Gentle Face Wash is an excellent everyday cleanser that delivers on its promise of balanced, comfortable skin. Its unique jelly-to-foam texture, combined with 5% Aloe Vera and Hyaluronic Acid, provides effective cleansing without the tight, stripped feeling many cleansers leave behind. The 96% natural origin formula, fragrance-free formulation, and heritage brand quality make it a reliable choice for sensitive and combination skin types. Minor drawbacks include the trace salicylic acid (concerning for some pregnant users) and texture preferences that vary. Overall, this is a solid, affordable choice from a trusted American brand with nearly 180 years of skincare expertise — a great addition to any gentle, pH-conscious skincare routine.

Product Overview

question
lightbulb What are Quick Product Notes?

Quick product notes are a great way to check if a product is free from commonly avoided ingredients by skincare enthusiasts. These preferences come about for different reasons depending on the ingredient such as personal experiences, sensitivities, health preferences & etc.

muscle Pro Tip Alert!

Just because a product is not free from a common preference does not mean it's a bad product! You can make a personal decision whether or not you want to use a product that contains these ingredients or not - click the labels of the preference to read more about them.

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Quick Product Notes

Click on icons for more information
question
lightbulb What are Notable Effects & Ingredients?

Ever used a product that promised a certain effect but provided no results? It might not have contained any notable ingredients that could have been responsible for that promised effect. It doesn't matter what the marketing or packaging «promises» it can do, if it doesn't contain anything that can help - then the likelihood of it helping is low.

We help you identify key notable ingredients that have been shown to help with effects such as acne-fighting, brightening, UV-protection, wound healing & anti-aging to help you achieve your skincare goals smarter. Please note that different notable ingredients have varying levels of research behind them, some are extremely well proven yet some have mixed research in their efficacy.

muscle Pro Tip Alert!

Just because a product doesn't contain any notable ingredients doesn't mean it's bad. And a product with notable ingredients (or even many) doesn't necessarily guarantee the efficacy of the product performing these effects either. There are other factors such as ingredient quality, concentration and formulation that will ultimately determine this.

Be smart and use this as just a starting point for you to make more informed and smarter choices and compare it with reviews to see if the product is right for you

Awesome, I Understand!

Notable Effects & Ingredients

anti-aging Anti-Aging from 1 ingredient(s):
Citric Acid
brightening Brightening from 3 ingredient(s):
Glycerin Citric Acid Salicylic Acid
wound Promotes Wound Healing from 3 ingredient(s):
Glycerin Citric Acid Sodium Hyaluronate
ache Ache-fighting from 1 ingredient(s):
Salicylic Acid
question
lightbulb What are Ingredients Related to Skin Type?

Why are some products great for some people and horrible for others? Well everyone has different skin types and different reactions to the same ingredients.

We've identified a range of ingredients that are commonly regarded as potentially good or bad for those with Dry, Oily/Acne-Prone or Sensitive skin.

muscle Pro Tip Alert!

A product that contains good or bad ingredients for your skin type doesn't always flat out make the entire product good or bad for your skin. There are other factors such as ingredient quality, concentration and formulation that will ultimately determine your skins reaction.

One of the best ways to use this section is to troubleshoot products you've had bad experiences with in the past. Check if it contains any of the marked ingredients to point out suspect ingredients to avoid in the future!

Awesome, I Understand!

Ingredients Related to Skin Types

Click on icons for more information
dry-skin Dry Skin
2
oily-skin Oily/Acne-Prone Skin
1 1
sensitive-skin Sensitive Skin
question
lightbulb What is the Ingredient Safety Breakdown?

Ingredient Safety Breakdown refers to the percentage % of ingredients in different risk categories as classified by EWG (Environment Working Group) if they are available. There are almost endless cosmetic ingredients and they are one of the few organisations globally that have assigned ratings to a lot of the more commonly used ingredients which is why we reference them.

muscle Pro Tip Alert!

EWG is seen by many to be more on the alarmist side in their assignment of health ratings resulting in rating ingredients as riskier than they actually are. We recommend using this a reference point rather than a strict guide of ingredient safety and to always do further research if into ingredients that you may find suspect.

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Ingredient Safety Breakdown

EWG Health Ratings
Low risk
Medium risk
High risk
Unknown risk
64% 17% 17%

Product ingredient list

Showing first 5 of 17 ingredients
EWG CIR Ingredient Name & Cosmetic Functions Notes
1 Unknown
Water
Solvent, Skin Conditioning
0 Unknown
Aloe Barbadensis Leaf Juice
Skin Conditioning
Hydrating
Redness
Irritation
2 A
Glycerin
Solvent, Perfuming, Fragrance, Humectant, Viscosity Decreasing Agent, Hair Conditioning, Skin Protecting, Denaturant, Skin Conditioning
brightening Brightening
Promotes Wound Healing
Hydrating
1 Unknown
Propanediol
Solvent, Viscosity Controlling, Viscosity Decreasing Agent
0 Unknown
Caprylyl/Capryl Glucoside
Cleansing, Foaming
VIEW ALL INGREDIENTS