pH5 Facial Cleanser Sensitive Skin
pH5 Facial Cleanser Sensitive Skin
Product Description
Product overview
A gentle, soap-free facial cleanser formulated with Eucerin's pH5 Balance System to restore and maintain optimal skin pH. Developed with dermatologists for sensitive, dry, and allergy-prone skin, this cleanser provides effective yet non-stripping cleansing while strengthening the skin's natural protective barrier.
pH5 Balance System
Restores and maintains optimal skin pH of 5.0-5.5, strengthening the skin's natural protective barrier and acid mantle.
Texture & feel
SENSORYpH5 Balance System
Restores and maintains optimal skin pH of 5.0-5.5, strengthening the skin's natural protective barrier and acid mantle.
Sensitive Defense Innovation
Protects enzyme activity in the skin to support gentle exfoliation of dead skin cells and maintain hydration.
Panthenol (Pro-Vitamin B5)
Known for regenerative and soothing properties, helps repair and calm sensitive, irritated skin.
Mild Surfactant System
Uses gentle coconut-derived and sugar-based surfactants that cleanse effectively without stripping natural oils.
Safety & compatibility
SAFEContains no retinoids, high-dose salicylic acid, hydroquinone, or chemical sunscreens. Safe for use during pregnancy and nursing.
Contains Glycol Distearate and PEG-200 Hydrogenated Glyceryl Palmate which may feed Malassezia yeast. Not recommended for fungal acne sufferers.
Non-comedogenic formula clinically tested to not clog pores. Suitable for acne-prone skin.
Free from common allergens, fragrances, and parabens. Suitable for skin prone to Type 1 allergies like hay fever.
Eucerin pH5 products are recommended from the 1st month of age. Gentle enough for the whole family.
Gentle pH-balanced formula works well alongside retinol, vitamin C, AHAs, and BHAs without causing additional irritation.
Ingredient breakdown
INGREDIENTSPanthenol (Pro-Vitamin B5)Proven
A powerful skin-conditioning agent known for its regenerative, soothing, and moisturizing properties. Converts to Vitamin B5 (pantothenic acid) in the skin to support barrier repair.
- Function: Humectant, skin conditioner, wound healing agent
- Research: Studies show panthenol improves skin hydration, reduces inflammation, and accelerates epithelial healing
- Benefit: Calms irritation and helps maintain skin moisture levels
GlycerinProven
A highly effective humectant naturally found in skin. Attracts and binds water to keep skin hydrated without feeling heavy or greasy.
- Function: Humectant, moisturizer, skin-identical ingredient
- Research: Effective from 3% concentration; helps maintain skin lipids in healthy state
- Benefit: Keeps skin hydrated and protects against irritation
Citric Acid + Sodium Citrate (pH5 Buffer)Key Technology
The core of Eucerin's pH5 Balance System. This citrate buffer system maintains the cleanser at optimal pH 5.0-5.5 to support the skin's natural acid mantle.
- Function: pH adjuster, maintains optimal skin environment
- Research: Skin's optimal pH is 4.5-5.5; maintaining this supports barrier function and healthy microbiome
- Benefit: Strengthens skin's protective barrier and reduces sensitivity
Sodium CocoamphoacetateMild Surfactant
A gentle, coconut-derived amphoteric surfactant that cleanses without stripping natural oils. One of the mildest cleansing agents available.
- Function: Primary cleansing agent, emulsifier
- Research: Non-toxic, non-irritating; suitable for sensitive skin formulations
- Benefit: Removes dirt and impurities without disrupting skin barrier
Lauryl Glucoside + Coco-GlucosideSugar Surfactants
Gentle, sugar-based surfactants derived from coconut and glucose. Biodegradable and extremely mild for even the most sensitive skin.
- Function: Secondary cleansing agents, foam boosters
- Research: Classified as non-ionic surfactants; considered very gentle and well-tolerated
- Benefit: Provides gentle yet effective cleansing action
16 ingredients
Water, Sodium Cocoamphoacetate, Sodium Myreth Sulfate, Lauryl Glucoside, Citric Acid, Sodium Chloride, Methylpropanediol, Glycerin, Panthenol, Sodium Citrate, Pantolactone, Coco-Glucoside, Glycol Distearate, PEG-40 Hydrogenated Castor Oil, PEG-200 Hydrogenated Glyceryl Palmate, Sodium Benzoate
Where it fits in your routine
ROUTINEUse morning and evening as the first step in your skincare routine. Can also be used as a gentle body wash.
How to use
HOW TO USEWet Your Face
Splash lukewarm water on your face. Avoid hot water as it can irritate sensitive skin.
Apply Cleanser
Dispense a small amount (coin-sized) onto your palm. Mix with a little water to create a light lather.
Massage Gently
Apply all over face using gentle circular motions for 30-60 seconds. Can also be used around the eye area.
Rinse Thoroughly
Rinse with lukewarm water until all product is removed. Pat dry with a soft towel - avoid rubbing to prevent friction.
Who is it for?
WHOPerfect for you if:
- You have sensitive, dry, or reactive skin
- Your skin easily gets irritated by cleansers
- You're looking for a pregnancy-safe cleanser
- You want a gentle, soap-free formula
- You prefer fragrance-free skincare
- You need a cleanser for the whole family including babies
- You have allergies or hay fever-prone skin
- You're using active ingredients (retinol, acids) and need a gentle cleanser
Consider alternatives if:
- You have fungal acne (malassezia folliculitis)
- You prefer foaming or high-lather cleansers
- You need heavy makeup removal (consider double cleansing)
- You have very oily skin wanting deep cleansing
- You prefer natural/organic-only products
- You want active ingredients in your cleanser (like salicylic acid)
Skin type compatibility
SKIN TYPESSpecifically formulated for sensitive skin. 0% potential irritants, allergy-tested, and pH-balanced to support the skin barrier.
Non-stripping formula with glycerin and panthenol leaves skin feeling soft and hydrated, never tight or dry.
Effectively cleanses without over-drying. May need a second cleanse in oily areas for heavy makeup or sunscreen.
May feel too gentle for very oily skin. Works well if used with other oil-control products or for sensitive oily skin types.
Non-comedogenic and won't clog pores. Gentle enough to use with acne treatments. Not suitable for fungal acne.
Results timeline
1-2 MONTHSClean, Comfortable Skin
Skin feels clean, soft, and hydrated immediately after use. No tightness or dryness.
95% noticedReduced Sensitivity
Less reactive skin, reduced redness and irritation. Skin barrier begins to strengthen.
89% noticedHealthier Skin Barrier
Skin becomes more resilient to environmental triggers. Improved moisture retention and overall skin health.
85% noticedLong-term Balance
Optimal skin pH maintained. Skin microbiome supported. Visible improvement in skin texture and comfort.
82% noticedRatings by platform
15K+ REVIEWSPros & cons
BALANCEDPraised
- Extremely gentle - doesn't irritate even the most sensitive skin
- Leaves skin feeling soft and hydrated, never tight
- Fragrance-free formula - no artificial scents
- pH-balanced at optimal 5.0-5.5
- Safe for babies, pregnancy, and breastfeeding
- Dermatologist-developed and clinically tested
- Works well with active skincare ingredients
- Good value with 400ml size option
- Trusted German pharmacy brand with 100+ years history
Criticized
- Not fungal acne (malassezia) safe
- May feel too gentle for very oily skin
- Not great at removing heavy/waterproof makeup alone
- Low-lather formula - some prefer more foam
- Limited availability in some countries
- Price higher than basic drugstore cleansers
- Simple formula may seem "boring" to skincare enthusiasts
Budget-friendly alternatives (dupes)
DUPESContains ceramides and hyaluronic acid for added barrier support. Slightly thicker texture. Also fragrance-free and non-comedogenic but not specifically pH 5 balanced.
French pharmacy alternative with niacinamide and ceramide-3. Contains prebiotic thermal water. Cream texture, pH balanced at 5.5. Slightly more ingredients.
Classic gentle cleanser with a very basic formula. Contains propylene glycol. Not pH 5 balanced and doesn't contain panthenol. More stripped-down formula.
Ultra-simple formula free from common allergens. No added moisturizing ingredients. Better for those who want absolute minimal formulation.
Comparison with competitors
SIDE-BY-SIDEStorage & shelf life
12 MONTHS12 months after opening
Store in a cool, dry place away from direct sunlight. Keep out of reach of children.
Squeeze tube (100ml) or pump bottle (400ml). Recyclable plastic packaging.
100ml size is TSA-approved for carry-on luggage. 400ml for checked baggage.
Frequently asked questions
FAQYes, Eucerin pH5 Facial Cleanser is safe for use during pregnancy and breastfeeding. It contains no retinoids, no high-dose salicylic acid, no hydroquinone, and no chemical sunscreens. The gentle formula with panthenol and glycerin is ideal for pregnant women whose skin may become more sensitive during pregnancy.
No, this cleanser is NOT fungal acne safe. It contains Glycol Distearate and PEG-200 Hydrogenated Glyceryl Palmate, which are known to potentially feed Malassezia yeast. If you have fungal acne (pityrosporum folliculitis), consider alternatives like La Roche-Posay Toleriane or Cetaphil Gentle Skin Cleanser instead.
Yes! The gentle, pH-balanced formula makes this cleanser an excellent choice when using active ingredients. It won't strip your skin or cause additional irritation, helping to minimize the side effects often associated with retinoids and chemical exfoliants. Use this cleanser morning and night, then apply your actives after cleansing.
This cleanser is best suited for sensitive, dry, and normal skin types. It's specifically formulated for people whose skin is easily irritated, reactive, or allergy-prone. While it can work for combination skin, those with very oily skin may find it too gentle. It's also excellent for babies (from 1 month) and anyone looking for a minimalist, non-irritating formula.
You'll notice immediate results - clean, soft, hydrated skin without any tightness right after use. Within 1-2 weeks, most users report reduced skin sensitivity and irritation. After 2-4 weeks of consistent use, your skin barrier will be noticeably stronger and more resilient to environmental triggers. Full benefits of a restored pH balance and healthy skin barrier typically appear after 1-2 months.
This cleanser should be the first step in both your morning and evening skincare routines. If you wear heavy makeup or sunscreen, consider double cleansing - use an oil-based cleanser or micellar water first, then follow with Eucerin pH5 as your second cleanse. After cleansing, proceed with toner, serum, moisturizer, and sunscreen (AM only).
No, Eucerin pH5 Facial Cleanser is non-comedogenic (rated 1/5) and clinically tested to not clog pores. It's suitable for acne-prone skin. The gentle formula cleanses effectively without leaving pore-clogging residue. However, if you have fungal acne specifically, you should choose a different cleanser as this one contains ingredients that may feed Malassezia.
Eucerin pH5 Facial Cleanser has a PAO (Period After Opening) of 12 months. Once opened, use within one year for optimal efficacy. Store in a cool, dry place away from direct sunlight. The 400ml bottle typically lasts 3-6 months with twice-daily use, so you'll finish it well before expiration.
Verdict: Eucerin pH5 Facial Cleanser is an excellent choice for anyone with sensitive, dry, or reactive skin looking for a reliable, gentle daily cleanser. Backed by over 100 years of German dermatological expertise, this soap-free formula with the unique pH5 Balance System effectively cleanses while strengthening the skin's protective barrier. While it's not suitable for fungal acne sufferers and may feel too gentle for very oily skin types, it excels at what it's designed for - providing a non-irritating, fragrance-free cleanse that leaves skin feeling soft, comfortable, and hydrated. Highly recommended for those on tretinoin, with allergies, during pregnancy, or simply wanting to simplify their routine with a tried-and-true dermatologist favorite.
Product Overview
Quick product notes are a great way to check if a product is free from commonly avoided ingredients by skincare enthusiasts. These preferences come about for different reasons depending on the ingredient such as personal experiences, sensitivities, health preferences & etc.
Just because a product is not free from a common preference does not mean it's a bad product! You can make a personal decision whether or not you want to use a product that contains these ingredients or not - click the labels of the preference to read more about them.
Quick Product Notes
Ever used a product that promised a certain effect but provided no results? It might not have contained any notable ingredients that could have been responsible for that promised effect. It doesn't matter what the marketing or packaging «promises» it can do, if it doesn't contain anything that can help - then the likelihood of it helping is low.
We help you identify key notable ingredients that have been shown to help with effects such as acne-fighting, brightening, UV-protection, wound healing & anti-aging to help you achieve your skincare goals smarter. Please note that different notable ingredients have varying levels of research behind them, some are extremely well proven yet some have mixed research in their efficacy.
Just because a product doesn't contain any notable ingredients doesn't mean it's bad. And a product with notable ingredients (or even many) doesn't necessarily guarantee the efficacy of the product performing these effects either. There are other factors such as ingredient quality, concentration and formulation that will ultimately determine this.
Be smart and use this as just a starting point for you to make more informed and smarter choices and compare it with reviews to see if the product is right for you
Notable Effects & Ingredients
Why are some products great for some people and horrible for others? Well everyone has different skin types and different reactions to the same ingredients.
We've identified a range of ingredients that are commonly regarded as potentially good or bad for those with Dry, Oily/Acne-Prone or Sensitive skin.
A product that contains good or bad ingredients for your skin type doesn't always flat out make the entire product good or bad for your skin. There are other factors such as ingredient quality, concentration and formulation that will ultimately determine your skins reaction.
One of the best ways to use this section is to troubleshoot products you've had bad experiences with in the past. Check if it contains any of the marked ingredients to point out suspect ingredients to avoid in the future!
Ingredients Related to Skin Types
Ingredient Safety Breakdown refers to the percentage % of ingredients in different risk categories as classified by EWG (Environment Working Group) if they are available. There are almost endless cosmetic ingredients and they are one of the few organisations globally that have assigned ratings to a lot of the more commonly used ingredients which is why we reference them.
EWG is seen by many to be more on the alarmist side in their assignment of health ratings resulting in rating ingredients as riskier than they actually are. We recommend using this a reference point rather than a strict guide of ingredient safety and to always do further research if into ingredients that you may find suspect.
Ingredient Safety Breakdown
Product ingredient list
| EWG | CIR | Ingredient Name & Cosmetic Functions | Notes |
|---|---|---|---|
| 1 |
Water
Solvent, Skin Conditioning
|
|
|
| 1 |
Sodium Cocoamphoacetate
Hair Conditioning, Sufactant, Foam Boosting, Foaming
|
|
|
| 1 |
Lauryl Glucoside
Surfactant, Cleansing
|
|
|
| 2 |
Citric Acid
Masking, Fragrance, Chelating Agent, Ph Adjuster, Buffering Agent
|
Promotes Wound Healing
Texture
Pores
|
|
| 1 |
Sodium Chloride
Masking, Viscosity Controlling, Bulking Agent
|
|






