Skip to content

Sensitive Facial Cleanser

Sensitive Facial Cleanser

Product Description

Burt's Bees Sensitive Facial Cleanser is a fragrance-free, soap-free cream cleanser made with 98.9% natural-origin ingredients. It uses cotton extract to soften skin, plus rice extract and aloe to moisturize and soothe, gently washing away dirt, oil, and light makeup without causing redness, tightness, or irritation. Clinically shown to moisturize while cleansing, dermatologist-tested, and awarded the National Eczema Association Seal of Acceptance, it's a calm, no-frills daily wash built for reactive and easily irritated skin.

πŸ‡ΊπŸ‡Έ American Clean Beauty Β· Made in USA
βœ” Fragrance-Free βœ” Hypoallergenic βœ” Dermatologist Tested βœ” Soap-Free βœ” Sulfate-Free βœ” Paraben-Free βœ” 98.9% Natural Origin βœ” Eczema Assoc. Seal βœ” Allure Best of Beauty 2016
Pregnancy Safe
Yes βœ”
Fungal Acne Safe
No βœ—
Comedogenic Rating
2/5
🧴
Type
Cream Cleanser
πŸ“
Size
6 oz / 170g
πŸ’²
Price
~$9.99
🌍
Origin
USA
πŸ“…
PAO
12 Months

✨ Texture & Feel

πŸ’§
Consistency
Rich Milky Cream
πŸ‘ƒ
Scent
Fragrance-Free
⏱️
Lather
Little to None
🎯
After-Feel
Soft, Non-Greasy
🌸

Cotton Extract Softening

Cotton flower extract helps reinforce the skin's outer barrier and soften skin while gently cleansing.

🫧

Plant Saponin Cleansing

Quillaja bark and yucca extracts clean naturally without harsh synthetic surfactants or sulfates.

🌻

Barrier-Supporting Base

Sunflower seed oil and glycerin replenish lipids and lock in moisture as you wash.

🌿

Soothing Botanicals

Aloe and rice extract calm and condition skin prone to redness and reactivity.

πŸ›‘οΈ Safety & Compatibility

βœ…
Pregnancy & Breastfeeding Safe

No retinoids, salicylic acid, hydroquinone, or chemical sunscreens. Safe to use during pregnancy and nursing.

βœ…
Fragrance-Free & Hypoallergenic

Formulated without added fragrance or essential oils and screened against common allergy-causing botanicals.

⚠️
Not Fungal Acne (Malassezia) Safe

Contains sunflower seed oil, coconut oil, esters, and coco-glucoside that may feed malassezia in fungal-acne-prone skin.

⚠️
Contains Alcohol Denat & Witch Hazel

Both appear low on the INCI list, but very reactive, rosacea, or eczema-prone skin should patch test first.

βœ…
Layers Well With Actives

Gentle enough to pair with retinol, vitamin C, AHA/BHA, niacinamide, ceramides, and hyaluronic acid.

🐝
Contains Beeswax (Not Vegan)

Made with beeswax, so it is not vegan. Per the brand, the finished product is not certified cruelty-free.

πŸ”¬ Ingredient Breakdown

🌻 Sunflower Seed Oil #2 INCI Proven

The primary emollient base of the cleanser, sunflower seed oil is rich in linoleic acid and helps replenish lipids and support the skin barrier during cleansing rather than stripping it.

  • Composition: Roughly 65-70% of its fatty acid profile is barrier-supporting linoleic acid, which is often deficient in eczema-prone skin.
  • Research: A study in Pediatric Dermatology found topical sunflower seed oil improved barrier function in highly barrier-compromised infants.
βœ…
Well-chosen for sensitive skin thanks to its mildness and lipid-replenishing properties.

πŸ’§ Glycerin #3 INCI Proven

A classic humectant listed third in the formula, glycerin pulls moisture into skin and helps prevent the tight, stripped feeling that triggers reactivity, delivering measurable post-wash hydration even in a rinse-off product.

  • Mechanism: Glycerin deposited during cleansing persists on the skin surface after rinsing, supporting stratum corneum hydration.
  • Synergy: Works alongside the sunflower oil base to reduce the transient barrier disruption that even gentle cleansing can cause.

🌸 Cotton Flower Extract Hero Promising

The marketing hero ingredient, cotton (Gossypium herbaceum) flower extract is a gentle, low-sensitization botanical chosen to help soften skin and reinforce the outer protective layer while minimizing the impact of irritants during cleansing.

  • Role: Works as part of a multi-botanical calming system alongside rice extract and aloe.
  • Evidence: The specific clinical evidence base for cotton extract is limited, but its low irritation potential makes it well-suited to sensitive formulas.

🫧 Quillaja Bark & Yucca Extracts Saponins Promising

Instead of synthetic detergents, this cleanser relies on natural saponins from quillaja bark and yucca to do the cleaning, producing a mild lather that dissolves surface oils without the barrier-disrupting action of sulfates.

  • Chemistry: Saponins are triterpenoid glycosides that reduce surface tension and emulsify oils, acting as nature's own surfactants.
  • Research: Work reported in the Journal of Surfactants and Detergents found saponins are significantly less irritating than sodium lauryl sulfate while still cleansing adequately.

🌿 Aloe & Rice Extract Soothing Proven

Aloe barbadensis leaf juice adds well-established anti-inflammatory and soothing properties, while rice (Oryza sativa) extract provides gentle softening and moisture support, together replacing the calming role essential oils play in other Burt's Bees products.

  • Aloe: Helps calm reactive skin during cleansing with documented soothing benefits.
  • Rice: Complements cotton extract's barrier support with mild conditioning and brightening properties.

34 ingredients

Water, Helianthus Annuus Seed Oil, Glycerin, Cetyl Alcohol, Beeswax, Sucrose Stearate, Cetearyl Alcohol, Cocos Nucifera Oil, Gossypium Herbaceum Flower Extract, Oryza Sativa Extract, Beta Vulgaris Root Extract, Quillaja Saponaria Bark Extract, Theobroma Cacao Seed Butter, Yucca Schidigera Leaf/Root/Stem Extract, Artemisia Umbelliformis Extract, Euphrasia Officinalis Extract, Hamamelis Virginiana Water, Saccharum Officinarum Extract, Aloe Barbadensis Leaf Juice, Silica, Sucrose, Fructose, Glucose, Coco-Glucoside, Maltodextrin, Citric Acid, Benzoic Acid, Trehalose, Xanthan Gum, Potassium Sorbate, Sodium Benzoate, CI 77947, Alcohol Denat., Phenoxyethanol

FREE FROM: Added fragrance Β· Essential oils Β· Sulfates (SLS/SLES) Β· Soap Β· Parabens Β· Phthalates Β· Silicones Β· Petrolatum Β· Mineral oil Β· Synthetic dyes Β· Retinoids Β· Salicylic acid

πŸ”„ Where It Fits in Your Routine

1
Makeup / Oil Cleanse
2
This Cleanser
3
Toner
4
Serum
5
Moisturizer
6
Sunscreen (AM)

Use morning and night as your main cleanse. On makeup days, do an oil cleanse or micellar water first, then follow with this as a gentle second step.

πŸ“ How to Use

1

Dampen Skin

Wet your face with lukewarm water β€” avoid hot water, which can aggravate sensitive skin.

2

Massage Gently

Apply a nickel-sized amount with fingertips or a wet washcloth and massage in circles for 30-60 seconds, avoiding the eyes.

3

Rinse Thoroughly

Rinse with lukewarm water. The rich cream may need a second rinse to feel fully removed.

4

Pat & Follow Up

Pat dry gently, then apply toner and moisturizer while skin is still slightly damp to lock in hydration.

πŸ‘€ Who Is It For?

βœ… Perfect for you if:

  • You have sensitive, reactive, or easily irritated skin
  • You want a fragrance-free, essential-oil-free natural cleanser
  • Your skin is dry or normal and craves a non-stripping wash
  • You're prone to redness, rosacea, or eczema and tolerate witch hazel
  • You want a gentle daily cleanser that won't disrupt your barrier

❌ Consider alternatives if:

  • You have very oily skin that needs strong oil control
  • You deal with fungal acne (malassezia)
  • You need a one-step heavy or waterproof makeup remover
  • You prefer a foaming, squeaky-clean lather
  • You react to any form of denatured alcohol or witch hazel

🎯 Skin Type Compatibility

Sensitive Skin β˜…β˜…β˜…β˜…β˜… Excellent

The whole point of the formula β€” fragrance-free, soap-free, and clinically shown to cleanse without redness or irritation.

Dry Skin β˜…β˜…β˜…β˜…β˜… Excellent

The sunflower oil and glycerin base leaves skin moisturized, never tight or stripped after washing.

Normal Skin β˜…β˜…β˜…β˜…β˜† Good

A comfortable, gentle daily wash, though it offers no targeted actives beyond cleansing.

Combination β˜…β˜…β˜…β˜…β˜† Good

Works well overall, but the T-zone may feel under-cleansed if you run oily during the day.

Oily / Acne-Prone β˜…β˜…β˜…β˜†β˜† Moderate

Too mild for heavy sebum and may leave a residue; coconut oil and esters are not ideal for breakout- or fungal-acne-prone skin.

πŸ“ˆ Results Timeline

First Use

Calm, Comfortable Skin

Feels like washing with a light lotion β€” zero tingling, zero tightness, and no squeaky-tight after-feel.

~90% notice immediately
1-2 Weeks

Less Redness & Reactivity

Switching from a harsher cleanser, most people see fewer reactive episodes and calmer-looking skin.

~70% report improvement
4-6 Weeks

Stronger Barrier

Consistent use supports barrier recovery, with skin feeling more resilient and better hydrated over time.

~60% notice barrier benefits

⭐ Ratings by Platform

πŸ›’ Amazon
β˜…β˜…β˜…β˜…Β½ 4.5
Rating
2,000+
Reviews
⚠️ Main complaint: Doesn't fully remove heavier makeup
🏠 Burt's Bees Website
β˜…β˜…β˜…β˜…Β½ 4.5
Rating
800+
Reviews
⚠️ Main complaint: Best for dry skin, less so for oily types
πŸ’… Ulta
β˜…β˜…β˜…β˜…β˜† 4.3
Rating
300+
Reviews
⚠️ Main complaint: Cream texture can feel hard to rinse fully
🌿 iHerb
β˜…β˜…β˜…β˜…β˜† 4.4
Rating
500+
Reviews
⚠️ Main complaint: Alcohol denat present despite sensitive-skin claim

βš–οΈ Pros & Cons

βœ… Praised

  • Truly gentle β€” no stinging, burning, or tightness
  • Fragrance-free, a big plus for reactive skin
  • Leaves skin soft and moisturized after washing
  • Natural saponin cleansing instead of harsh sulfates
  • Excellent value at around $10 for a 6 oz tube
  • National Eczema Association Seal of Acceptance

❌ Criticized

  • Limited makeup-removal ability
  • Cream texture can feel hard to rinse fully clean
  • Contains alcohol denat despite sensitive positioning
  • Witch hazel may bother some rosacea-prone skin
  • Minimal cleansing power for oily skin
  • Not vegan and not certified cruelty-free

πŸ’° Budget-Friendly Alternatives (Dupes)

88% Match
Vanicream Gentle Facial Cleanser
~$9.97 Budget Pick

Ultra-minimal, fragrance-free, and free of common irritants like dyes and parabens. Lacks the botanical extracts and oil base but is even simpler and avoids witch hazel and alcohol denat.

82% Match
Cetaphil Gentle Skin Cleanser
~$9.99 Similar

The classic non-foaming gentle cleanser for sensitive skin. More synthetic and less "natural," but reliably non-irritating, widely available, and a touch better at light makeup.

72% Match
Equate Gentle Skin Cleanser
~$6.97 Budget Pick

A drugstore dupe of Cetaphil's gentle cleanser at the lowest price here. No botanicals or natural-origin claim, but gentle, fragrance-free, and effective for daily cleansing.

πŸ”„ Comparison with Competitors

CeraVe Hydrating Facial Cleanser

~$15.00
Key Ingredients Ceramides + Hyaluronic Acid
Natural Origin Synthetic blend
Fragrance-Free Yes
Texture Lotion, no lather
Size 16 oz

Cetaphil Gentle Skin Cleanser

~$9.99
Key Ingredients Glycerin + Panthenol
Natural Origin Synthetic blend
Fragrance-Free Yes
Texture Light lotion
Size 8 oz

La Roche-Posay Toleriane Hydrating Cleanser

~$16.99
Key Ingredients Ceramide + Niacinamide
Natural Origin Synthetic blend
Fragrance-Free Yes
Texture Creamy, low lather
Size 13.5 oz

πŸ“¦ Storage & Shelf Life

πŸ“…
Period After Opening (PAO)

12 months after opening. A 6 oz tube typically lasts 3-4 months with twice-daily use.

🏠
Storage

Store in a cool, dry place away from direct sunlight and extreme heat.

πŸ“¦
Packaging

Standard squeeze tube for hygienic, mess-free dispensing.

✈️
Travel Friendly

Yes β€” a 1 oz travel size is available and is under the 100ml carry-on limit.

❓ Frequently Asked Questions

Yes. The formula contains no retinoids, salicylic acid, hydroquinone, or chemical sunscreen filters, which are the ingredients usually flagged during pregnancy and nursing. It's a fragrance-free, gentle cream cleanser, making it a comfortable choice for expecting and breastfeeding skin. As always, check with your doctor if you have specific concerns.

No. It contains sunflower seed oil, coconut oil, sucrose stearate, and coco-glucoside β€” fatty acids, esters, and a sugar surfactant that can feed malassezia. If you're prone to fungal acne (malassezia folliculitis), this cleanser is best avoided in favor of a fungal-acne-safe option.

Yes. Its gentle, fragrance-free, moisturizing base makes it an excellent companion for retinol, vitamin C, and AHA/BHA treatments. Because it doesn't strip or sensitize the skin, it helps reduce the overall irritation load, supporting the barrier that strong actives can compromise.

It's best for sensitive, dry, and normal skin, and works for combination skin too. Reactive and rosacea-prone users (after a patch test) tend to love it. Oily and acne-prone skin may find it too mild and a little residue-heavy for managing excess sebum.

Skin usually feels calmer and more comfortable from the very first wash β€” no tightness or stinging. Within 1-2 weeks of switching from a harsher cleanser, redness and reactive flare-ups tend to decrease, and barrier-related benefits continue to build over about 4-6 weeks of consistent use.

It's your cleansing step, used both morning and night. On makeup days, do a first cleanse with an oil cleanser or micellar water, then use this as a gentle second cleanse. Follow with toner, treatments, moisturizer, and (in the morning) sunscreen.

For most people, no β€” it carries a low comedogenic rating of about 2/5 and is a rinse-off product, so contact time is short. It does contain coconut oil, which can be pore-clogging for those who are very breakout-prone, so acne-prone users should monitor how their skin responds.

Its Period After Opening (PAO) is 12 months. With twice-daily use, a 6 oz tube generally lasts around 3-4 months, so you'll typically finish it well within its shelf life. Store it in a cool, dry place to keep the formula stable.

β˜…β˜…β˜…β˜…β˜†
4.1 out of 5

Verdict: A genuinely gentle, fragrance-free cream cleanser that delivers exactly what sensitive skin needs β€” cleansing without redness, tightness, or stripping, all at a hard-to-beat drugstore price. The sunflower oil base, plant-saponin cleansing, and cotton extract reflect real formulation thought, earning it the National Eczema Association Seal and an Allure Best of Beauty award. The only quibbles are a couple of surprising inclusions (alcohol denat and witch hazel) for reactive skin, limited makeup removal, and minimal power for oily or fungal-acne-prone skin. For dry, normal, and sensitive skin, it's an easy daily staple to recommend.

Product Overview

question
lightbulb What are Quick Product Notes?

Quick product notes are a great way to check if a product is free from commonly avoided ingredients by skincare enthusiasts. These preferences come about for different reasons depending on the ingredient such as personal experiences, sensitivities, health preferences & etc.

muscle Pro Tip Alert!

Just because a product is not free from a common preference does not mean it's a bad product! You can make a personal decision whether or not you want to use a product that contains these ingredients or not - click the labels of the preference to read more about them.

Awesome, I Understand!

Quick Product Notes

Click on icons for more information
question
lightbulb What are Notable Effects & Ingredients?

Ever used a product that promised a certain effect but provided no results? It might not have contained any notable ingredients that could have been responsible for that promised effect. It doesn't matter what the marketing or packaging Β«promisesΒ» it can do, if it doesn't contain anything that can help - then the likelihood of it helping is low.

We help you identify key notable ingredients that have been shown to help with effects such as acne-fighting, brightening, UV-protection, wound healing & anti-aging to help you achieve your skincare goals smarter. Please note that different notable ingredients have varying levels of research behind them, some are extremely well proven yet some have mixed research in their efficacy.

muscle Pro Tip Alert!

Just because a product doesn't contain any notable ingredients doesn't mean it's bad. And a product with notable ingredients (or even many) doesn't necessarily guarantee the efficacy of the product performing these effects either. There are other factors such as ingredient quality, concentration and formulation that will ultimately determine this.

Be smart and use this as just a starting point for you to make more informed and smarter choices and compare it with reviews to see if the product is right for you

Awesome, I Understand!

Notable Effects & Ingredients

anti-aging Anti-Aging from 2 ingredient(s):
Oryza Sativa Extract Citric Acid
brightening Brightening from 2 ingredient(s):
Glycerin Citric Acid
wound Promotes Wound Healing from 3 ingredient(s):
Glycerin Oryza Sativa Extract Citric Acid
question
lightbulb What are Ingredients Related to Skin Type?

Why are some products great for some people and horrible for others? Well everyone has different skin types and different reactions to the same ingredients.

We've identified a range of ingredients that are commonly regarded as potentially good or bad for those with Dry, Oily/Acne-Prone or Sensitive skin.

muscle Pro Tip Alert!

A product that contains good or bad ingredients for your skin type doesn't always flat out make the entire product good or bad for your skin. There are other factors such as ingredient quality, concentration and formulation that will ultimately determine your skins reaction.

One of the best ways to use this section is to troubleshoot products you've had bad experiences with in the past. Check if it contains any of the marked ingredients to point out suspect ingredients to avoid in the future!

Awesome, I Understand!

Ingredients Related to Skin Types

Click on icons for more information
dry-skin Dry Skin
1
oily-skin Oily/Acne-Prone Skin
1
sensitive-skin Sensitive Skin
question
lightbulb What is the Ingredient Safety Breakdown?

Ingredient Safety Breakdown refers to the percentage % of ingredients in different risk categories as classified by EWG (Environment Working Group) if they are available. There are almost endless cosmetic ingredients and they are one of the few organisations globally that have assigned ratings to a lot of the more commonly used ingredients which is why we reference them.

muscle Pro Tip Alert!

EWG is seen by many to be more on the alarmist side in their assignment of health ratings resulting in rating ingredients as riskier than they actually are. We recommend using this a reference point rather than a strict guide of ingredient safety and to always do further research if into ingredients that you may find suspect.

Awesome, I Understand!

Ingredient Safety Breakdown

EWG Health Ratings
Low risk
Medium risk
High risk
Unknown risk
38% 8% 52%

Product ingredient list

Showing first 5 of 34 ingredients
EWG CIR Ingredient Name & Cosmetic Functions Notes
1 Unknown
Water
Solvent, Skin Conditioning
0 Unknown
Helianthus Annuus Seed Oil
Emollient, Masking, Skin Conditioning
Hydrating
2 A
Glycerin
Solvent, Perfuming, Fragrance, Humectant, Viscosity Decreasing Agent, Hair Conditioning, Skin Protecting, Denaturant, Skin Conditioning
brightening Brightening
Promotes Wound Healing
Hydrating
1 A
Cetyl Alcohol
Emulsion Stabilising, Fragrance, Opacifying, Emulsifying, Surfactant, Foam Boosting, Viscosity Increasing Agent, Emollient, Masking, Viscosity Controlling
0 Unknown
Beeswax
Emulsion Stabilising, Masking, Skin Conditioning
VIEW ALL INGREDIENTS