The Cleansing Balm

DUO

Where to buy Possibly in stock

About this product

The DUO The Cleansing Balm is a emulsion. Our analysis of its 41 ingredients (23 low-risk) rates it Excellent (98/100). Based on its ingredients, it looks well-suited to oily / acne-prone and dry skin. Heads up: it contains fragrance, which can irritate sensitive or reactive skin.

Reef-safe

Summarised from our ingredient analysis — not brand marketing copy.

At a glance

Type
Emulsion
Ingredients
41
Low-risk
23
Fragrance
Contains fragrance
Origin
Japan
Data updated
Jun 2026

The evidence

Quick Product Notes

Paraben-Free Sulfate-Free Alcohol-Free Silicone-Free EU Allergen-Free Fungal Acne (Malassezia) Safe

Notable Effects & Ingredients

No Notable Effects & Ingredients

Ingredients Related to Skin Types

Good   Bad — tap a skin type to see which ingredients · estimated from ingredient functions
Dry Skin 14/5
Good for dry skin
Dicaprylyl Carbonate Ascorbyl Tetraisopalmitate Ethylhexyl Palmitate Phyllanthus Emblica Fruit Extract Caprylic/Capric Triglyceride Butylene Glycol Hydrolyzed Collagen Hydrolyzed Hyaluronic Acid Synthetic Wax Scutellaria Baicalensis Root Extract PEG-20 Glyceryl Triisostearate PEG-7 Caprylic/Capric Glycerides Alpha-Glucan PEG-5 Glyceryl Triisostearate
Caution for dry skin
Centaurea Cyanus Flower Extract Scutellaria Baicalensis Root Extract PEG-20 Glyceryl Triisostearate PEG-7 Caprylic/Capric Glycerides Vaccinium Myrtillus Leaf Extract
Oily/Acne-Prone Skin 3/0
Good for oily/acne-prone skin
Centaurea Cyanus Flower Extract Scutellaria Baicalensis Root Extract Vaccinium Myrtillus Leaf Extract
Sensitive Skin 3/9
Good for sensitive skin
Ascorbyl Tetraisopalmitate Anthemis Nobilis Flower Extract Scutellaria Baicalensis Root Extract
Caution for sensitive skin
Citrus Unshiu Peel Extract Ethylhexyl Palmitate Rosa Multiflora Fruit Extract Anthemis Nobilis Flower Extract Calendula Officinalis Flower Extract Caprylic/Capric Triglyceride Butylene Glycol Synthetic Wax Phenoxyethanol

Ingredients list

41 total
Lower hazard (1) Higher hazard (6)
All41 Skin Conditioning38 Emollient9 Fragrance7 Masking7 Humectant6 Perfuming5 Solvent3 Emulsifying3
EWG CIR Ingredient Name & Cosmetic Functions Notes
1
B
Ethylhexyl Palmitate
(Fragrance, Skin Conditioning, Emollient, Perfuming)
Fungal Acne
Fungal Acne Trigger
1
A
Caprylic/Capric Triglyceride
(Emollient, Masking, Perfuming, Skin Conditioning, Solvent)
1
Dicaprylyl Carbonate
(Skin Conditioning, Emollient)
3
PEG-20 Glyceryl Triisostearate
(Skin Conditioning, Emollient, Emulsifying, Surfactant)
Fungal Acne
Fungal Acne Trigger
1
A
Synthetic Wax
(Binding Agent, Emulsion Stabilising, Fragrance, Viscosity Increasing Agent, Antistatic Agent, Binding, Emollient, Masking, Viscosity Controlling)
PEG-5 Glyceryl Triisostearate
(Emollient, Emulsifying)
TOCOPHEROL
(Antioxidant, Fragrance, Skin Conditioning)
1
Phyllanthus Emblica Fruit Extract
(Humectant, Skin Conditioning)
1
Ascorbyl Tetraisopalmitate
(Antioxidant, Skin Conditioning, Emollient)
Glucosyl Ceramide
(Skin Conditioning)
1
A
Hydrolyzed Collagen
(Hair Conditioning, Nail Conditioning Agent, Skin Conditioning, Antistatic Agent, Emollient, Film Forming, Humectant)
1
Hydrolyzed Hyaluronic Acid
(Hair Conditioning, Humectant, Skin Conditioning)
Alpha-Glucan
(Humectant, Skin Conditioning)
Lactobacillus/Pear Juice Ferment Filtrate
(Skin Conditioning)
Lactobacillus/Grape Juice Ferment Filtrate
(Skin Conditioning)
1
Rosa Multiflora Fruit Extract
(Masking, Tonic)
Hydrolyzed Prunus Domestica
(Skin Conditioning)
1
Chrysanthellum Indicum Extract
(Skin Conditioning)
Prunus Yedoensis Leaf Extract
(Skin Conditioning)
1
Potentilla Erecta Root Extract
(Skin Conditioning)
Lactobacillus/Soymilk Ferment Filtrate
(Skin Conditioning)
Oenothera Biennis Seed Extract
(Skin Conditioning)
1
B
Citrus Unshiu Peel Extract
(Masking)
Thymus Vulgaris Flower/Leaf/Stem Extract
(Skin Conditioning)
1
Scutellaria Baicalensis Root Extract
(Astringent, Humectant, Soothing)
1
Phellodendron Amurense Bark Extract
(Skin Conditioning, Tonic)
Vaccinium Myrtillus Leaf Extract
(Astringent, Hair Conditioning, Nail Conditioning, Skin Conditioning)
1
Coptis Japonica Root Extract
(Skin Conditioning)
CHAMOMILLA RECUTITA FLOWER EXTRACT
(Fragrance, Skin Conditioning)
1
Gardenia Florida Fruit Extract
(Skin Conditioning)
A
Hypericum Perforatum Flower/Leaf/Stem Extract
(Skin Conditioning)
1
A
Calendula Officinalis Flower Extract
(Masking, Perfuming, Skin Conditioning)
HAMAMELIS VIRGINIANA LEAF EXTRACT
(Skin Conditioning)
1
Centaurea Cyanus Flower Extract
(Astringent, Skin Conditioning)
1
Anthemis Nobilis Flower Extract
(Masking, Perfuming, Skin Conditioning)
Good for Sensitive Skin
Good for Sensitive Skin
Good for Dry Skin
Good for Dry Skin
PARFUM
(Fragrance, Perfuming)
1
Water
(Solvent)
1
A
Butylene Glycol
(Fragrance, Skin Conditioning, Solvent, Viscositydecreasing Agent, Humectant, Masking, Viscosity Controlling)
Good for Dry Skin
Good for Dry Skin
4
6
B
PEG-7 Caprylic/Capric Glycerides
(Skin Conditioning, Emollient, Emulsifying, Surfactant)
4
A
Phenoxyethanol
(Fragrance, Preservative)
Paraben
Paraben
1
Mineral Salts
(Skin Conditioning)

My Ingredient Notes

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Key ingredients

Ethylhexyl Palmitate
Skin Conditioning, Emollient
Caprylic/Capric Triglyceride
Emollient, Skin Conditioning
Dicaprylyl Carbonate
Skin Conditioning, Emollient
PEG-20 Glyceryl Triisostearate
Skin Conditioning, Emollient
Synthetic Wax
Emollient
PEG-5 Glyceryl Triisostearate
Emollient

Benefits

Good for dry skin
Good for oily/acne-prone skin

Concerns

Contains paraben
Not fungal acne (malassezia) safe
May not suit sensitive skin

Ingredients explained

Caprylic/Capric Triglyceride
Emollient, Masking
Low-hazard ingredient.Read moreShow less
EWG 1 CIR A EmollientMaskingPerfumingSkin conditioningSolvent
Dicaprylyl Carbonate
Skin conditioning, Emollient
Low-hazard ingredient.Read moreShow less
EWG 1 Skin conditioningEmollient
Synthetic Wax
Binding agent, Emulsion stabilising
Low-hazard ingredient.Read moreShow less
EWG 1 CIR A Binding agentEmulsion stabilisingFragranceViscosity increasing agentAntistatic agentBindingEmollientMaskingViscosity controlling
PEG-5 Glyceryl Triisostearate
Emollient, Emulsifying
Limited public safety data.Read moreShow less
EWG N/A EmollientEmulsifying
TOCOPHEROL
Antioxidant, Fragrance
Limited public safety data.Read moreShow less
EWG N/A AntioxidantFragranceSkin conditioning
Phyllanthus Emblica Fruit Extract
Humectant, Skin conditioning
Low-hazard ingredient.Read moreShow less
EWG 1 HumectantSkin conditioning
Ascorbyl Tetraisopalmitate
Antioxidant, Skin conditioning
Low-hazard ingredient.Read moreShow less
EWG 1 AntioxidantSkin conditioningEmollient
Glucosyl Ceramide
Skin conditioning
Limited public safety data.Read moreShow less
EWG N/A Skin conditioning
Hydrolyzed Collagen
Hair conditioning, Nail conditioning agent
Low-hazard ingredient.Read moreShow less
EWG 1 CIR A Hair conditioningNail conditioning agentSkin conditioningAntistatic agentEmollientFilm formingHumectant
Hydrolyzed Hyaluronic Acid
Hair conditioning, Humectant
Low-hazard ingredient.Read moreShow less
EWG 1 Hair conditioningHumectantSkin conditioning
Alpha-Glucan
Humectant, Skin conditioning
Limited public safety data.Read moreShow less
EWG N/A HumectantSkin conditioning
Lactobacillus/Pear Juice Ferment Filtrate
Skin conditioning
Limited public safety data.Read moreShow less
EWG N/A Skin conditioning
Lactobacillus/Grape Juice Ferment Filtrate
Skin conditioning
Limited public safety data.Read moreShow less
EWG N/A Skin conditioning
Rosa Multiflora Fruit Extract
Masking, Tonic
Low-hazard ingredient.Read moreShow less
EWG 1 MaskingTonic
Hydrolyzed Prunus Domestica
Skin conditioning
Limited public safety data.Read moreShow less
EWG N/A Skin conditioning
+ 20 more — see the full ingredients list above
Ethylhexyl Palmitate
Fragrance, Skin conditioning
Low-hazard ingredient.Read moreShow less
EWG 1 CIR B FragranceSkin conditioningEmollientPerfuming Fungal-acne trigger
PEG-20 Glyceryl Triisostearate
Skin conditioning, Emollient
Low-to-moderate hazard.Read moreShow less
EWG 3 Skin conditioningEmollientEmulsifyingSurfactant Fungal-acne trigger
Anthemis Nobilis Flower Extract
Masking, Perfuming
Low-hazard ingredient.Read moreShow less
EWG 1 MaskingPerfumingSkin conditioning Good for Sensitive SkinGood for Dry Skin
Butylene Glycol
Fragrance, Skin conditioning
Low-hazard ingredient.Read moreShow less
EWG 1 CIR A FragranceSkin conditioningSolventViscositydecreasing agentHumectantMaskingViscosity controlling Good for Dry Skin
PEG-7 Caprylic/Capric Glycerides
Skin conditioning, Emollient
Moderate-hazard ingredient.Read moreShow less
EWG 4–6 CIR B Skin conditioningEmollientEmulsifyingSurfactant
Phenoxyethanol
Fragrance, Preservative
Low-to-moderate hazard.Read moreShow less
EWG 4 CIR A FragrancePreservative Paraben

How to use

How to use

  • 1 Morning works well: Antioxidants like vitamin C pair well with daytime use under sunscreen.

General guidance from this product's category and active ingredients — always follow the directions on the package.

Trust & honesty

Effective levels — general guide

The concentrations these actives are typically effective at in research — not a measurement of this product.

Vitamin C (ascorbic) 5–20%

L-ascorbic acid is usually used at 5–20% (around 10–15% is common). Above ~20% adds little and tends to irritate more; it also needs a low pH to work.

Ascorbyl Tetraisopalmitate

INCI lists don't disclose amounts, and we don't claim to know this product's levels — these are the ranges these ingredients are usually effective at, so you can tell a real formula from "fairy-dusting" a marketed active. How we estimate this.

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